HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Culbam101
Level 1 (4 points)
iPhone

Q: Disabled apple ID

Hey there, my phone is in fine working condition but I can't update my apps or download any new ones. I've already went in and changed my Apple ID Password. Not sure what else to do. Can you help me get past this

Posted on Jun 11, 2016 10:32 AM

by Carolyn Samit,Apple recommended
Carolyn Samit Carolyn Samit
Level 10 (124,346 points)
Apple Music
A:

Hi,

 

Follow the instructions here >  If your Apple ID is locked

 

If nothing there helped, you will have to contact Apple directly >  Contact us for help.

Posted on Jun 11, 2016 10:39 AM

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Culbam101

Q: Disabled apple ID

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