Q: MacBook Air won't power on.
Hi there,
I have a MacBook Air that is about 1.5 yrs old, with no problems until now. It started with a random shut off at the log in screen. When restarted, it powered on for a couple seconds then shut off. It didn't say 'Shutting down' or anything like that, it just went blank. It's been charging quite a while, and the charge indicator light is lit up on the plug that fits into the device (not on the device itself). It won't respond at all to anything, no noises or anything at all happening.
I've tried they keystroke to reset the SMC.
Any other ideas? It seems battery related from the way that it shut off randomly, then restarted just for a few seconds, but I don't know what else to try. Obviously, on this model the battery isn't accessible.
Thanks for any help.
Posted on Jun 11, 2016 1:29 PM
Follow the steps given here.
If this doesn't help, please contact Apple.
https://support.apple.com/en-us/HT204267
Best.
Posted on Jun 11, 2016 2:35 PM