Daddio777
Level 1
(4 points)
Q: New iTunes lost all music
After attempting to download el captain, to which it says downloaded in APP Store window but won't allow me to proceed with installing the update(still running Yosemite), I believe the new ITUNES 12.4.1.6.
Next time opening iTunes, all of my library showed, but the text was light gray and the songs could not be played.
After a couple of toys iTunes no longer had any of my hundreds of records except for the most recent Bob Dylan record which I recently uploaded off a cd.
Then maybe a quarter of the music came back, for instance, it of 6 BECK records, it showed 1.
All of the music is still in my internal hard drive.
i checked Preferences/Advanced/iTunes Media Folder and the correct folder is picked.
Can anybody offer help?
Thanks
Chris
MacBook Pro, OS X Mavericks (10.9)
Limnos
Level 9
(53,685 points)
Selecting a media folder in no way affects old media displayed in iTunes. All it does is tell where iTunes should store any new media you add.
ASC user turingtest2 help document: Empty/corrupt iTunes library after upgrade/crash - https://discussions.apple.com/docs/DOC-6561
If you don't see your content after updating iTunes - https://support.apple.com/kb/HT203225
