the matador
Level 1 (4 points)
iPhone

Q: Did expedia.com stopped supporting the iPhone Wallet?

iPhone 6s Plus

 

Did Expedia.com stop supporting the iPhone Wallet?  i cant add the hotels reservations to my iPhone's wallet although last year i was able to and i still have them, but now i cant find a way to add expedia hotels reservation to the Wallet.

 

please advise

 

thanks

iPhone 6 Plus, iOS 9.3.2

Posted on Jun 11, 2016 9:50 PM

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the matador

Q: Did expedia.com stopped supporting the iPhone Wallet?

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  • Helpful answers

  • by AppleJen77,

    AppleJen77 AppleJen77 Jun 13, 2016 7:28 AM in response to the matador
    Community Specialists
    Jun 13, 2016 7:28 AM in response to the matador

    Hello the matador!

     

    I know how important it is to be sure your apps work correctly with Apple Wallet. Without knowing the steps you've tried so far, I would suggest checking out this article:

     

     Get help with Wallet on your iPhone or iPod touch 

     

    If your passes don't update

    A pass hasn’t updated if it shows you outdated information, like an old balance on a gift card. To update your pass, follow these steps:

    1. Make sure that you have an active Internet connection.
    2. Pull down to refresh and update the pass.
    3. Tap   on the pass and turn on Automatic Updates. If the pass doesn't update, force Wallet to close and then open it again.

    If you still need help, contact the company or vendor that provided the pass.

     

    If you need to contact Expedia, you can go to this link here:

     

    Expedia Customer App Support

     

    Cheers!

  • by the matador,

    the matador the matador Jun 13, 2016 7:24 PM in response to AppleJen77
    Level 1 (4 points)
    iPhone
    Jun 13, 2016 7:24 PM in response to AppleJen77

    dear

    thanks a lot for the reply, but the problem here is that the pass was not even imported, thats why i am asking if expedia stopped supporting the Wallet on the iPhone

  • by the matador,

    the matador the matador Jun 13, 2016 7:51 PM in response to the matador
    Level 1 (4 points)
    iPhone
    Jun 13, 2016 7:51 PM in response to the matador

    well expedia sent me this response and as i expected, they stopped supporting iPhone wallet

     

    Thank you for contacting Expedia about importing your reservations to your iPhone wallet.

     

    We are sorry, Expedia is no longer supported iPhone wallet. However, you may access your itineraries through Expedia Mobile Application

     

    Here is how to access your reservations on your iPhone device using the self-service features on Expedia Mobile Apps:

     

    1. Click on Expedia Apps icon on your mobile.

     

    2. On the upper right side of the page, click on "TRIPS".

     

    3. Click on "Sign in for your trips".

     

    4. Enter your e-mail address " and password

     

    5. Click "Sign In".