donperlez

Q: Macbook looks like exploding

HI,

 

I have 2011 Macbook which was working fine last week but then I woke up with the touch pad slightly open. It looks like something is expanding inside. I left it for a week as I don't know what to do yet. However, it keeps on expanding like something is going to explode. I have important files inside it and I don't know what to do. Please help.

 

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MacBook, OS X El Capitan (10.11.5), null

Posted on Jun 12, 2016 2:19 AM

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Q: Macbook looks like exploding

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  • by mende1,

    mende1 mende1 Jun 12, 2016 2:29 AM in response to donperlez
    Level 10 (93,314 points)
    Desktops
    Jun 12, 2016 2:29 AM in response to donperlez

    Welcome to Apple Support Communities

     

    Probably the battery has exploded or there is a battery leak. If your Mac is turned on, turn it off immediately and take the Mac to an Apple Store or reseller to see if the hard drive and your files can be recovered. Unfortunately, looking at how your MacBook is right now, I do not think it can be fixed .