My watch suddenly went dead. It won't charge and I can't force a start up. I tried to reset it from my phone but it couldnt find it. I was able to unpair it from my phone. Now I am at a loss as what to do. Any help will be appreciated.
Apple Watch, iOS 9.3.2, Sport
Hi Colette
Try force restarting your watch: press and hold both the side button and Digital Crown for around 10 seconds, until you see the logo.
If that does not help, next try charging your watch for around 2.5 hours, making sure that you follow the charging instructions here:
Check your battery and charge your Apple Watch - Apple Support
After that time, if it has not already restarted automatically, remove it from the charger and:
- Try restarting it (by pressing and holding the side button until you see the Apple logo).
- Next try force restarting it again.
More information:
If your Apple Watch doesn't respond or won't turn on - Apple Support
Leaving it on the charger a long time worked. It came back on. And it retained all the information and aps. But I had unpaired it from my phone and I can't get it to recognize the phone. I tried to pair it again and it wouldn't do it. So I tried to pair it manually and I can't find the "i" on the watch. What am I missing?
You next need to reset your watch manually in order to be able to re-pair it with your iPhone:
- On your watch, go to: the Home screen (when viewing the time on your watch, press the Digital Crown once) > Settings (cog icon) > General > Reset > Erase all Content and Settings.
This will reset your watch to factory settings.
Then re-pair it using the Watch app on your iPhone (via the standard procedure), choosing to Restore from Backup if the option is offered:
Thanks for all your help. It is paired and working fine.
Great - you're most welcome! 🙂
Dead Watch
