Hi,
My mid-08 Macbook Pro restarts rather then shuts down, whether from the menu, the dialogue, wherever. I've reset the SMC, cleaned PRAM, run Applejack and Disk Utility. No help. So I'm here.
The power button DOES work.
I'm running OSX 10.8.5 Mountain Lion.
Thanks,
DS
MacBook Pro (15-inch Early 2008), OS X Mountain Lion (10.8.5)
Try a safe boot:
https://support.apple.com/en-us/HT201262
If no change, download and post an Etrecheck report:
http://www.etresoft.com/etrecheck
Ciao.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.
Safe boot made no difference. Here's the Etrecheck report:
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-12 07:51:14
Download EtreCheck from https://etrecheck.com
Runtime 1:53
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
Hardware Information:ⓘ
MacBook Pro (15-inch Early 2008)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
6 GB RAM
BANK 0/DIMM0
2 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
4 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Check Battery - Cycle count = 530
Video Information:ⓘ
GeForce 8600M GT - VRAM: 256 MB
Color LCD 1440 x 900
System Software:ⓘ
OS X Mountain Lion 10.8.5 (12F2560) - Time since boot: less than an hour
Disk Information:ⓘ
Samsung SSD 850 EVO 250GB disk0 : (250.06 GB) (Solid State - TRIM: No)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (38.50 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information:ⓘ
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper:ⓘ
Anywhere
Kernel Extensions:ⓘ
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6 - 2015-06-10) [Support]
/System/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (3.5.1 - SDK 10.8 - 2016-06-12) [Support]
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-06-12) [Support]
[loaded] com.hzsystems.terminus.driver (4 - 2016-06-12) [Support]
~/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0 - 2014-11-24) [Support]
System Launch Agents:ⓘ
[not loaded] 3 Apple tasks
[loaded] 117 Apple tasks
[running] 25 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 55 Apple tasks
[loaded] 132 Apple tasks
[running] 49 Apple tasks
Launch Agents:ⓘ
[failed] at.obdev.LittleSnitchUIAgent.plist (2015-02-14) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2015-06-10) [Support]
Launch Daemons:ⓘ
[failed] at.obdev.littlesnitchd.plist (2015-02-14) [Support]
[loaded] com.adobe.fpsaud.plist (2016-05-09) [Support]
[loaded] com.bombich.ccc.plist (2015-06-10) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]
[failed] com.iobit.AMCDaemon.plist (2015-01-01) [Support]
[loaded] com.malwarebytes.MBAMHelperTool.plist (2015-11-17) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-06-10) [Support]
[loaded] com.prosofteng.DriveGenius.locum.plist (2015-05-21) [Support]
[loaded] com.rogueamoeba.instanton-agent.plist (2014-09-25) [Support]
User Launch Agents:ⓘ
[failed] com.RemoMORE.remoMOREOnlineCommunication.plist (2015-05-12) [Support]
[loaded] com.apple.AddressBook.ScheduledSync.PHXC...plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-03-14) [Support]
[failed] com.iobit.MacBoosterMini.plist (2015-01-01) [Support]
[failed] com.valvesoftware.steamclean.plist (2016-06-12) [Support]
User Login Items:ⓘ
Flux Application (/Applications/Flux.app)
Steam Application (/Applications/Steam.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Dropbox Application (/Applications/Dropbox.app)
NETGEARGenie Application (/Applications/NETGEARGenie.app)
Other Apps:ⓘ
[loaded] 0x7f828042feb0.mach_init.Inspector
[running] [0x0-0x10010].com.yourcompany.NETGEARGenie
[running] [0x0-0x16016].com.fiplab.memoryclean
[running] [0x0-0x36036].com.etresoft.EtreCheck
[running] [0x0-0xc00c].org.herf.Flux
[running] [0x0-0xe00e].com.google.android.mtpagent
[running] [0x0-0xf00f].com.getdropbox.dropbox
[loaded] com.fiplab.MemoryCleanHelper
[loaded] com.valvesoftware.steam.ipctool
[loaded] 362 Apple tasks
[running] 148 Apple tasks
Internet Plug-ins:ⓘ
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-17) [Support]
QuickTime Plugin: 7.7.1 (2015-08-17)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-17) [Support]
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]
SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-19) [Support]
PepperFlashPlayer: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
Silverlight: 5.1.40728.0 - SDK 10.6 (2015-08-12) [Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-04-27) Check version
User internet Plug-ins:ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
Safari Extensions:ⓘ
Turn Off the Lights - Stefan vd - https://www.turnoffthelights.com (2016-04-03)
Facebook Cleaner - Sonny Fazio - http://sonstermedia.com (2015-02-01)
Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2015-07-13)
Facebook Improved - Lex Friedman - http://blog.lexfriedman.com (2015-07-13)
WOT - WOT Services Ltd - http://www.mywot.com/ (2015-12-21)
Facebook Cleaner - Sonny Fazio - http://sonstermedia.com (2015-07-13)
Ecosia - The search engine that plants trees - Ecosia - https://ecosia.org/ (2015-11-21)
The New York Times - The New York Times - http://www.nytimes.com (2015-02-01)
Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-10-01)
AdBlock - Michael Gundlach - http://safariadblock.com (2015-07-13)
Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-06-12)
3rd Party Preference Panes:ⓘ
Flash Player (2016-05-09) [Support]
Growl (2015-06-10) [Support]
Java (2016-04-27) [Support]
MenuMeters (2014-10-22) [Support]
Time Machine:ⓘ
Time Machine not configured!
Top Processes by CPU:ⓘ
90% NETGEARGenie
21% Safari
13% WindowServer
4% fontd
0% configd
Top Processes by Memory:ⓘ
516 MB Safari
307 MB WebProcess
197 MB Dropbox
129 MB cfprefsd(4)
129 MB NETGEARGenie
Virtual Memory Information:ⓘ
2.55 GB Free RAM
3.45 GB Used RAM
0 B Swap Used
Diagnostics Information:ⓘ
Jun 12, 2016, 07:48:11 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-074811_[redact ed].crash
/System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra .xpc/Contents/MacOS/com.apple.dock.extra
Jun 12, 2016, 07:46:01 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-074601_[redact ed].crash
Jun 12, 2016, 07:45:27 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-074527_[redact ed].crash
Jun 12, 2016, 07:45:11 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-074511_[redact ed].crash
Jun 12, 2016, 07:45:03 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-074503_[redact ed].crash
Jun 12, 2016, 07:44:17 AM Self test - passed
Jun 12, 2016, 07:43:12 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-074312_[redact ed].crash
Jun 12, 2016, 07:42:34 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-074234_[redact ed].crash
Jun 12, 2016, 07:42:24 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-074224_[redact ed].crash
Jun 12, 2016, 07:42:18 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-074218_[redact ed].crash
Jun 12, 2016, 07:08:01 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-070801_[redact ed].crash
Jun 12, 2016, 06:33:47 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-063347_[redact ed].crash
Jun 12, 2016, 06:25:13 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-062513_[redact ed].crash
Jun 12, 2016, 06:23:05 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-062305_[redact ed].crash
Jun 12, 2016, 06:22:22 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-062222_[redact ed].crash
Jun 12, 2016, 06:22:07 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-062207_[redact ed].crash
Jun 12, 2016, 06:22:03 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-062203_[redact ed].crash
Jun 12, 2016, 06:21:07 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-062107_[redact ed].crash
Jun 12, 2016, 06:20:59 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-062059_[redact ed].crash
Jun 12, 2016, 06:20:55 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-062055_[redact ed].crash
Jun 12, 2016, 06:06:42 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-060642_[redact ed].crash
Jun 12, 2016, 06:04:32 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-060432_[redact ed].crash
Jun 12, 2016, 05:38:01 AM /Library/Logs/DiagnosticReports/Google Chrome_2016-06-12-053801_[redacted].hang
/Applications/Google Chrome.app/Contents/MacOS/Google Chrome
Jun 12, 2016, 02:33:13 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-023313_[redact ed].crash
Jun 12, 2016, 12:16:40 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-12-001640_[redact ed].crash
Jun 11, 2016, 07:05:49 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-11-190549_[redact ed].crash
Jun 11, 2016, 09:59:16 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-11-095916_[redact ed].crash
Jun 11, 2016, 07:42:42 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-11-074242_[redact ed].crash
Jun 11, 2016, 03:58:03 AM /Library/Logs/DiagnosticReports/ksfetch_2016-06-11-035803_[redacted].crash
/private/tmp/*/ksfetch
Jun 10, 2016, 08:57:11 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-10-205711_[redact ed].crash
Jun 10, 2016, 04:36:38 PM ~/Library/Logs/DiagnosticReports/Google Earth_2016-06-10-163638_[redacted].crash
com.Google.GoogleEarthPro - /Applications/Google Earth Pro.app/Contents/MacOS/Google Earth
Jun 10, 2016, 11:50:42 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-10-115042_[redact ed].crash
Jun 10, 2016, 10:23:18 AM /Library/Logs/DiagnosticReports/NETGEARGenie_2016-06-10-102318_[redacted].hang
/Applications/NETGEARGenie.app/Contents/MacOS/NETGEARGenie
Jun 10, 2016, 09:34:05 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-10-093405_[redact ed].crash
Disengage NETGEARGenie. Any change?
Check to see if you have had kernel panics. Use these instructions to log and post it:
https://support.apple.com/en-us/HT201753
Ciao.
There's five in the last couple days. I think the ones today are from force quitting. What would you like to see?
I've confirmed that that they're from force quitting.
I've thrown out Netgear Genie, quit Memory Clean, but still have the problem.
See if you can find this one. Note the date and time:
Ciao.
I'm trying to post, but:
"The message contains invalid characters."
I'm out of time or now.
Have you tried using clipboard?
Ciao.
I believe that's how it was copied. Maybe not; I hit command+C, and then on this page hit command+V.
I have some more info:
The computer also doesn't go to sleep. That is, I can tell it to sleep, and it appears to, but battery consumption continues as it if were awake.
Additionally, although the superdrive doesn't work, it makes a sort of "cranking up" sound - the same sound the computer makes when it powers up - every 20 seconds or so when it's apparently asleep.
So o help for me?
Mid-08 Macbook Pro restarts rather then shuts down
