HT204400: Get help with Wi-Fi networks on your Apple TV

Learn about Get help with Wi-Fi networks on your Apple TV

mathmama9

Level 1 (4 points)

Apple TV

Q: Apple Connection Issues

I have wifi but my Apple TV is not connecting to Apple Video. It easily connects to HULU and Netflix. I have tried restarting. I can use my phone to screen share but not directly with the remote.

AirPort Extreme, OS X Mountain Lion (10.8.3)

Posted on Jun 12, 2016 8:14 AM

I have this question too

Q: Apple Connection Issues

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by Diana.McCall,Helpful

Diana.McCall Jun 13, 2016 3:13 PM in response to mathmama9
Level 4 (2,972 points)

Apple TV

Jun 13, 2016 3:13 PM in response to mathmama9

What do you mean by "Apple video"? Do you mean iTunes?
Are you using any type of VPN, unblocker, or DNS service to access servers outside your country?
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by mathmama9,

mathmama9 Jun 13, 2016 3:14 PM in response to Diana.McCall
Level 1 (4 points)

Apple TV

Jun 13, 2016 3:14 PM in response to Diana.McCall

The iTunes TV shows app in the Apple TV. No I don't use a VPN.
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by Diana.McCall,

Diana.McCall Jun 13, 2016 4:19 PM in response to mathmama9
Level 4 (2,972 points)

Apple TV

Jun 13, 2016 4:19 PM in response to mathmama9

Are you using the DNS from your internet provider? DNS set to auto in both ATV and router?
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HT204400: Get help with Wi-Fi networks on your Apple TV

Q: Apple Connection Issues

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by Diana.McCall,★Helpful

by mathmama9,

by Diana.McCall,

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by Diana.McCall,Helpful