HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
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Jun 12, 2016 10:26 AM in response to Wynnie2013by Wynnie2013,This link: Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Did not help.
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Jun 12, 2016 10:35 AM in response to Wynnie2013by King_Penguin,You've tried all of the steps on that page in including trying on a different computer and network ? Is the iPad jailbroken ?
Can I go back to an older OS version?
No, downgrading the iOS version isn't supported. Is that what you are trying to do ?
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Jun 12, 2016 10:43 AM in response to King_Penguinby Wynnie2013,It's an iPad 2. It wasn't working well after the last update so I think I was pushing the envelope on that. I know it's old. But I'd still like to use it. I'd like to restore it to it's original OS… or at least one that was stable and working. Right now it's useless.
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Jun 12, 2016 10:45 AM in response to Wynnie2013by King_Penguin,You can't downgrade the iOS version, if that is what you are trying to do you are likely to get the 'eligible' message
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Jun 12, 2016 10:46 AM in response to King_Penguinby Wynnie2013,I tried all the steps. I tried a different computer with all software and hardware up to date. Went to terminal. Typed in the code. I never got the message. Nothing. It is not jailbroken. Should I do that?
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Jun 12, 2016 10:54 AM in response to Wynnie2013by King_Penguin,And you weren't trying to downgrade the iOS version ?
I tried a different computer with all software and hardware up to date.
Was that computer on a different network, or using the same network as the other computer ?
It is not jailbroken.
No, not unless you want to open it up to malware and other problems, and no longer get any support from these forums nor Apple.
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Jun 12, 2016 11:06 AM in response to King_Penguinby Wynnie2013,I don't know what jailbreak means but okay. I just want an iPad that works. right now it's not looking too good! I tried another computer on a different network. One I tried was at home on a wifi/satellite system. The one at work was a high speed cable connection. I'd like to go back to an earlier version of the OS though, as the new one wasn't working very well. And then it died.
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Jun 12, 2016 11:14 AM in response to Wynnie2013by Esquared,As been said before: you cannot go back to an earlier version of the OS.
You can try to restore it: https://support.apple.com/en-us/HT201252
And the suggestions by MichaelPM in this topic can help you get more speed out of it: https://discussions.apple.com/message/30293397#30293397