Has anyone been able to pair a Phonak ComPilot with an iMac using El Capitan? I had no trouble paring it with my iPhone and iPad but the Mac refuses to find the device on the Bluetooth preferences.
iMac, Mac OS X (10.0.x)
According to a support document (see link below) on the Phonak web site you need to use a Sennheiser USB adapter to use the Phonak ComPilot with a computer. Once the Phonak ComPilot is paired with the USB adapter you can then choose it as the sound output device in System Preferences > Sound.
Note the support document does not have Mac specific instructions but what I outlined above should work.
Thanks, Gino_Cerullo. I'll investigate further.
However, it seems odd that the computer keyboard, mouse and trackpad all connect by Bluetooth but the ComPilot won't without an adapter.
I found a discussion on the Hearing Aid Forums web site that discusses this and some people have had success connecting the ComPilot without an additional Bluetooth dongle. Try some of the suggestions found there.
http://www.hearingaidforums.com/showthread.php?13033-ComPilot-not-pairing-with-i Mac
Hi Gino_Cerullo,
Many thanks for that link. The suggestion that worked for me is to turn off Bluetooth on my iPhone and iPad then do the pairing with the iMac. (The iMac won't let you turn off Bluetooth if you are using a wireless keyboard and mouse.) The ComPilot initially shows as a speaker but when you click "Pair" it then shows in the list of appliances as the Compilot. You can then turn Bluetooth on again on the iPhone and iPad. With the iMac the sound tends to break up (unlike the iPhone and iPad which give excellent sound) but for most purposes it works well.
Best wishes,
Gerry
Glad I could help find a solution for you. As for the sound breaking up, if it becomes unbearable then you might have to resort to using the Sennheiser USB adapter. Not sure that will solve the problem but it might since it is specialized for sound. You could do a Google search for "Sennheiser USB adapter and Hearing Aids" and see what other people's experiences with it are like.
Unfortunately the Sennheiser USB adapter is a bit pricey - about 60 UKP here in the UK - so the other option is to use an audio lead to attach the ComPilot to the iMac, although this makes the set-up less convenient.
Pairing a ComPilot with an iMac
