HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
super brett
Level 1 (4 points)
iPhone

Q: iphone diabled and in lost phone mode

iphone disabled and in lost phone mode

iPhone 5c, iOS 9.2.1

Posted on Jun 12, 2016 9:02 PM

by ManSinha,Apple recommended
ManSinha ManSinha
Level 6 (10,262 points)
iPhone
A:

Please follow steps in here

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Posted on Jun 12, 2016 9:42 PM

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super brett

Q: iphone diabled and in lost phone mode

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  • Helpful answers

  • by ManSinha,Apple recommended

    ManSinha ManSinha Jun 12, 2016 9:42 PM in response to super brett
    Level 6 (10,262 points)
    iPhone
    Jun 12, 2016 9:42 PM in response to super brett

    Please follow steps in here

    If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

  • by BBoiss,Apple recommended

    BBoiss BBoiss Jun 13, 2016 7:26 AM in response to super brett
    Level 4 (1,404 points)
    Apple Music
    Jun 13, 2016 7:26 AM in response to super brett

    Find My iPhone: Lost Mode

    Turn off Lost Mode or change your contact info

    You can turn off Lost Mode by entering the passcode on the device, or by following the steps below. You can also follow the steps below to change the contact information displayed on your lost device.

    Note:    If your credit and debit cards for Apple Pay were suspended because you put your iPhone 6 or iPhone 6 Plus in Lost Mode, when you turn off Lost Mode and sign back in to iCloud, you can resume using your cards.

     

    1. Sign in to Find My iPhone on this device with your Apple ID (the one you use with iCloud).
    2. In the Devices list, tap the device that’s in Lost Mode.
    3. In portrait orientation, tap the arrow , then tap the device that’s in Lost Mode. In landscape orientation, tap the device.
    4. Tap Actions, then tap Lost Mode .
    5. Change the contact information, or tap Turn Off Lost Mode.