Dzec

Q: IPOD Shuffle 2nd Gen

Please could someone help me fix this problem.

 

ITunes  Diagnostics cannot see my IPOD.

 

It is listed in ITunes as a device on the screen between Library and Playlists.

 

But when I try to sync a Playlist to the IPOD, ITunes says the sync is complete but there is nothing on the IPOD.

 

When I attach the IPOD using the original cable, the Apple USB Device Driver appears in Device Manager.

 

I would like to reset to factory settings to see if that would help, but I can't do that because the IPOD is not recognised as such.

 

Could you suggest a solution?

 

Thanks for your help.

iPod shuffle

Posted on Jun 13, 2016 3:33 AM

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Q: IPOD Shuffle 2nd Gen

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