rudi_bot
Level 1 (12 points)
iTunes

Q: What is the problem with iTunes?

Hello,

 

I moved my library externally from my external HD to Synology NAS.

But the problems come back... iTunes did active delete content from imported CDs.

Now it moves titles out of folders and does place them somewhere else.

All the work with organizing the titles, covers new was for nothing!!!

Posted on Jun 13, 2016 3:40 AM

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rudi_bot

Q: What is the problem with iTunes?

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  • Helpful answers

  • by Limnos,

    Limnos Limnos Jun 13, 2016 5:53 AM in response to rudi_bot
    Level 9 (53,685 points)
    Mac OS X
    Jun 13, 2016 5:53 AM in response to rudi_bot

    It sounds like iTunes is using some default settings and/or no longer using your old library file.  iTunes's default is for it to manage media organization. If you have just updated there are a small percentage of cases where it needs to be pointed to the library again. Finally, if you are using a NAS you are living dangerously. iTunes does not always work well with NAS and nothing that happens surprises me, nor can it always be logically explained.

     

    ASC user turingtest2 help document: Empty/corrupt iTunes library after upgrade/crash - https://discussions.apple.com/docs/DOC-6561

     

    If you don't see your content after updating iTunes  - https://support.apple.com/kb/HT203225

  • by rudi_bot,

    rudi_bot rudi_bot Jun 13, 2016 6:13 AM in response to Limnos
    Level 1 (12 points)
    iTunes
    Jun 13, 2016 6:13 AM in response to Limnos

    Good to know with the NAS. But the same thing happened before when using an external HD. Listening to songs and

    days later, these songs could not be found nor were still somwhere. This happened a dozen times.

    Thanks for the reply. I am just ******, because the clean up takes days AGAIN!!

  • by Limnos,

    Limnos Limnos Jun 13, 2016 6:17 AM in response to rudi_bot
    Level 9 (53,685 points)
    Mac OS X
    Jun 13, 2016 6:17 AM in response to rudi_bot

    Clean up should only take as long as it takes to restore the library from a backup.  About 1 minute of actual action on your part copying a folder from one place to another, plus whatever time it takes to actually copy the folder.

  • by rudi_bot,

    rudi_bot rudi_bot Jun 13, 2016 6:46 AM in response to Limnos
    Level 1 (12 points)
    iTunes
    Jun 13, 2016 6:46 AM in response to Limnos

    No. iTunes took songs from different albums and placed them into new folders. It has done it before, so this problem is not only related to the NAS. But I will move the library somewhere else and keep the backup on the NAS. because I am sure, it will happen again.

  • by Limnos,

    Limnos Limnos Jun 13, 2016 7:11 AM in response to rudi_bot
    Level 9 (53,685 points)
    Mac OS X
    Jun 13, 2016 7:11 AM in response to rudi_bot

    If you keep an iTunes library on a different drive iTunes will revert to using the library on an internal drive if the external drive is not on, fully mounted and awake before starting iTunes. In this case if iTunes cannot find the library file it will create a new one with default settings and then re-download iTunes Store purchases making you think it has removed your CD sourced items. In reality everything has gone but it is re-stocking from the iTunes Store.

  • by rudi_bot,

    rudi_bot rudi_bot Jun 13, 2016 8:01 AM in response to Limnos
    Level 1 (12 points)
    iTunes
    Jun 13, 2016 8:01 AM in response to Limnos

    I know what You mean. But it had nothing to do with being bought on iTunes or copied from my CDs. It just deleted song titles complete or like now again.

    Just by linking the library, iTunes went through and took song 1-5, 8+9, 15 from Album A, made a new folder moved the titles there and delete the old one.

    Really no logic in the actions. But I guess I have to live with it.