clubmack

Q: facetime activation stuck on old phone number

Hi, I have a new sim while travelling away from my home country and cannot activate facetime or imessage. My phone tries to activate with my old phone number. When activating the phone number is greyed out and can't be changed.

 

After reading a bunch of forum posts I have  made sure the phone has the right number (settings-phone), time/date/location all correct, signed out of icloud & itunes, reset network settings, rebooted, signed back into icloud, switched facetime & imessage back on... still tries to activate with old phone number.

 

I have also contacted my provider (LeFrench) to make sure they have no restriction on imessage or facetime.

 

What else can I try?

 

Thanks heaps...

iPhone 4S, iOS 8.1

Posted on Jun 13, 2016 8:22 AM

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