Laurelfrmaz

Q: How do I delete a mail that does not exist?

Trying to delete from my trash an email that  says does not exist. It appears to be keeping my trash folder from emptying correctly. I get this message........................The file “153539.emlx” couldn’t be opened because there is no such file.

iPhone 5, OS X Mountain Lion (10.8.3), null

Posted on Jun 13, 2016 2:30 PM

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Q: How do I delete a mail that does not exist?

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  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Jun 13, 2016 12:28 PM in response to Laurelfrmaz
    Level 10 (207,963 points)
    Applications
    Jun 13, 2016 12:28 PM in response to Laurelfrmaz

    Please back up all data. Rebuild the mailbox. Try again to delete the message. If there's no change, and if the account in question is on an IMAP or Exchange server, see below.

    From the Mail menu bar, select

              Mail ▹ Preferences... ▹ Accounts

    Select the accounts in the list on the left, then open the Mailbox Behaviors tab, Uncheck the box marked

              Store deleted messages on the server

    Save the change when prompted.

  • by Laurelfrmaz,

    Laurelfrmaz Laurelfrmaz Jun 16, 2016 11:32 AM in response to Linc Davis
    Level 1 (9 points)
    Desktops
    Jun 16, 2016 11:32 AM in response to Linc Davis

    Thank you. Problem resolved.