Removed from devices but still saying it connected to my account
I Sold my watch online and removed it from my devices on iCloud. However the buyer has said that it's still connected to my email account. I now have no idea what else to do.
I Sold my watch online and removed it from my devices on iCloud. However the buyer has said that it's still connected to my email account. I now have no idea what else to do.
Hi
Contact Apple Support and explain that you need help in removing Activation Lock. Be sure to make clear that:
- You are the original owner and have sold your watch to someone who cannot now activate it, and;
- You have already removed the watch from your devices list in iCloud.
I'm afraid that no-one here can resolve this issue for you (this is a user-based community - you are not talking to Apple here).
To contact Apple Support:
Hi,
Please see: "Turn off Activation Lock before you send your Apple Watch in for service, sell it, or give it away"
Here > About Activation Lock on your Apple Watch - Apple Support
Removed from devices but still saying it connected to my account