Removed from devices but still saying it connected to my account

I Sold my watch online and removed it from my devices on iCloud. However the buyer has said that it's still connected to my email account. I now have no idea what else to do.

Posted on Jun 13, 2016 2:43 PM

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2 replies

Jun 13, 2016 2:52 PM in response to Gazwakefield

Hi


Contact Apple Support and explain that you need help in removing Activation Lock. Be sure to make clear that:


- You are the original owner and have sold your watch to someone who cannot now activate it, and;

- You have already removed the watch from your devices list in iCloud.


I'm afraid that no-one here can resolve this issue for you (this is a user-based community - you are not talking to Apple here).


To contact Apple Support:

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Removed from devices but still saying it connected to my account

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