HT204187: If Mail on your Mac keeps asking for your password

Learn about If Mail on your Mac keeps asking for your password
Gatofredo
Level 1 (4 points)
Mac OS X

Q: mail el capitan not recognizing passwords

Updated to El Capitan and now Mac mail is now not recognizing my email passwords. Anyone have a solution? I did just change my Apple ID password but nothing is working that I try.

MacBook Pro

Posted on Jun 13, 2016 5:11 PM

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Gatofredo

Q: mail el capitan not recognizing passwords

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  • by schoodle,

    schoodle schoodle Jun 13, 2016 5:50 PM in response to Gatofredo
    Level 1 (95 points)
    Mac OS X
    Jun 13, 2016 5:50 PM in response to Gatofredo

    I'm having a similar issue. I was attempting to send an email from Mail using my iCloud account. Mail asked for pswd to other email account. Typed it in and saw spinning gear as it was verifying it. Wouldn't accept it. Said it couldn't verify it. Mail then put my email in the Outbox.

     

    Closed Mail and reopend it. Tried to send it again from the Outbox. Again Mail asked for the pswd to other email account. Typed it in again and got the same results.

     

    Checked the account info for both Mail accounts. Pwds were there.

     

    Tried to send email again and Mail again asked for the pswd to the other email account.

     

    Finally, I logged into my iCloud account online to compose and send the email from there. No problem.

     

    Don't understand what's going on here!

    Why does Mail ask for a pswd to an account I'm not even trying to send email from?

     

    Using 2011 MB Air. OSX 10.11.5

  • by Gatofredo,

    Gatofredo Gatofredo Jun 14, 2016 10:05 AM in response to Gatofredo
    Level 1 (4 points)
    Mac OS X
    Jun 14, 2016 10:05 AM in response to Gatofredo

    Thanks for your answer, I'll try anything. Macmail is a nightmare, don't know why they can't figure this out. My issue is my work accounts- one was fine yesterday,

    today, the password doesn't work.  Another I got going today after a day of frustration yesterday so we'll see what tomorrow brings.

    Can't believe we pay so much for Macs!!