HT202667: Change your Apple ID

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RussS86

Q: Apple ID won't update with new e-mail address.

I changed my Apple ID on 3 June and on 5 June I decided to change it back to my old outlook.com address but it will not update. The status circle just sits there until the site logs off due to inactivity. I have been trying to change it for the past week a couple times a day. I am logged out of my iPhone, iPad, and iCloud. I am using Windows and have tried clearing the cookies, history, and restarting and have accessed the Apple ID site with my iPad to change to no avail. Is there a limit on how often an Apple ID can be changed? Thank you.

iPhone 6s, iOS 9.3.2

Posted on Jun 13, 2016 6:15 PM