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Helpful answers
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Jun 14, 2016 2:53 AM in response to Arnie Mby D.Cohen,Hi. Take a look at this information, you need to Authorize your computer in iTunes - Apple Support
This article may also help you If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support
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Jun 15, 2016 4:51 AM in response to Arnie Mby Arnie M,Thanks for your effort trying to support but these links explain what I already tried. It does not help.

