Vickoid

Q: Access problems after not using mac for several months

My husband recently could not access his mac computer at all, after several months of not using it. He eventually called Apple who told him that this was due to him not having sent them the keychain when he set it up. In the end the computer had to be completely restored to original settings, ie he lost everything on it. I am about to be not using my macbook pro for a few months and I'm worried about this happening. Does anyone know any more about it? Is it even correct? Can I send my keychain now to apple to prevent this happening, and how would I do that?

MacBook Pro (13-inch Mid 2012), OS X El Capitan (10.11.1)

Posted on Jun 14, 2016 1:11 AM

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Q: Access problems after not using mac for several months

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