HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

Learn about Update the iOS software on your iPhone, iPad, or iPod touch

EmilyTheDancer

Level 1 (4 points)

iPhone

Q: I'm trying to update my phone, and its not working.

Im trying to update my iphone 6 to IOS 9.3.2, but it's not working. I open up the settings app, open software updates and click install. but whenever I do that, it just returns to the home page. It doesn't give me any error message and it doesnt start the update, it just closes the settings app. I'm not sure what to do about it.

iPhone 6, iOS 9.3.1

Posted on Jun 14, 2016 10:44 AM

I have this question too

elcpu

Level 6 (15,992 points)

Photos for Mac

You are welcome. This may help:

Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

Posted on Jun 14, 2016 11:02 AM

Q: I'm trying to update my phone, and its not working.

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by elcpu,

elcpu Jun 14, 2016 10:45 AM in response to EmilyTheDancer
Level 6 (15,992 points)

Photos for Mac

Jun 14, 2016 10:45 AM in response to EmilyTheDancer

Try a Forced Restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears.

Then go to Settings > General > Storage & iCloud Usage > Manage Storage (the first one) > and if there is an update, delete it. Then go back to Settings > General > Software Update and try again.

If this does not help try updating through iTunes on your computer.
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by EmilyTheDancer,

EmilyTheDancer Jun 14, 2016 10:58 AM in response to elcpu
Level 1 (4 points)

iPhone

Jun 14, 2016 10:58 AM in response to elcpu

I tried and once i clicked download and install, it closed the app instantly again. But i'll try updating through my computer, thank you.
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by elcpu,Apple recommended

elcpu Jun 14, 2016 11:02 AM in response to EmilyTheDancer
Level 6 (15,992 points)

Photos for Mac

Jun 14, 2016 11:02 AM in response to EmilyTheDancer

You are welcome. This may help:
Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
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HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

Q: I'm trying to update my phone, and its not working.

All replies Helpful answers

by elcpu,

by EmilyTheDancer,

by elcpu,Apple recommended

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