i phone hater

Q: my screen is blank but i still get text but i caint see what they are . how do i get contacts and pics from this phone its a 5c

my question is I have a 5c with contacts and pics on it but it got dropped and now the screen is black but I still get text coming through so it still works I just caint use it . just want to get the contacts and pics off it . any ideas?

iPhone 5c

Posted on Jun 14, 2016 6:37 PM

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Q: my screen is blank but i still get text but i caint see what they are . how do i get contacts and pics from this phone its a 5c

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  • by stuckboss,

    stuckboss stuckboss Jun 15, 2016 9:35 AM in response to i phone hater
    Community Specialists
    Jun 15, 2016 9:35 AM in response to i phone hater

    Hi i phone hater,

     

    Thanks for checking out the Apple Support Communities and for the details about what happened to your iPhone. I can understand wanting to make sure that you haven't lost your contacts and pictures even though your screen is not working properly. There are a few ways to check to see if you can still access your contacts and pictures depending on how you set your iPhone up. 

     

    The first thing that you can check is your iCloud account. You can log in to https://www.icloud.com from any computer with your Apple ID. Once you're logged in, click on the Contacts icon and check to see if your contacts are there. 

     

    If you had iCloud Photo Library set up, you should also be able to see your pictures from the same website, or on any other devices that might have had iCloud Photo Library turned on. This page goes over iCloud Photo Library and everything you need to check for your photos:

     

    iCloud Photo Library FAQ - Apple Support

     

    You may have also synced your contacts to your computer using iTunes if you've ever plugged it in via USB and synced it. Also, If you've ever backed up your iPhone to iTunes or iCloud, you'll have access to all of your contacts and photos saved in the backup. This will be especially helpful if you end up getting the screen repaired or get a new phone. Here are some articles about backups and how to restore a backup:

     

    About backups in iCloud and iTunes - Apple Support

     

    How to back up your iPhone, iPad, and iPod touch - Apple Support

     

    Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

     

    I hope these help you out.

     

    Cheers!