how do I cancel a purchase

I just bought my son an iPhone and he is using my apple ID. He has made some purchases. Please I cannot afford all this. How do I cancel these?

Posted on Jun 14, 2016 6:23 PM

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2 replies

Jun 14, 2016 6:36 PM in response to joenyc25

In the e-mail receipt use the Report a Problem link to contact Apple.

Note all purchases are final but you can plead your case.

In the meantime, on your son's iPhone:

Settings > General > Restrictions > put in a passcode (don't forget to remember the passcode you put in, you cannot retrieve if you forget)

Switch off the following items from Allowed.

- iTunes Store

- iBooks Store

- Installing Apps

- Deleting Apps

- In-App Purchases

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how do I cancel a purchase

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