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Jun 16, 2016 9:20 AM in response to Johnmark00by chris_g1,Hello Johnmark00!
I know how important it is to be sure the software update installs correctly. Check out this article here: Get help with over-the-air iOS updates and if these steps don't solve the issue, it would be best to update the software through iTunes itself on a computer.
Update your device using iTunes
If you can’t update wirelessly, you can update with iTunes. If your computer uses the Personal Hotspot on the iOS device that you’re updating, connect your computer to a different network.
- Install the latest version of iTunes on your computer.
- Connect your device to your computer.
- Open iTunes and select your device.
- Click Summary, then click Check for Update.

- Click Download and Update.
Update the iOS software on your iPhone, iPad, or iPod touch
Cheers!
