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Jun 16, 2016 1:26 PM in response to haima23by sarah_s1,Hello haima23.
Thank you for using the Apple Support Communities.
I see from your post that you are having issues with Siri. Let's start by following the steps on this Apple knowledge base article:Use Siri on your iPhone, iPad, or iPod touch
Make sure to check out the "Get help with Siri" section:
Get help with Siri
- If "Hey Siri" isn't working, make sure that "Hey Siri" is turned on under Settings > General > Siri.
- Siri might say, "Sorry, I'm having trouble connecting to the network," or "Try again in a little while." This is probably a network issue. Check your Internet connection and try again later.
- When you're using Siri to dictate, dictation is limited to about 30 seconds.
If Siri isn't available, or doesn't understand or respond to questionsBefore you try these steps, make sure that your device works with Siri. After each step, see if Siri is working.
- Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
- On your iOS device, make sure that Siri is turned on under Settings > General > Siri.
- Restart your iPhone, iPad, or iPod touch.
- On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
- If you're using an iOS device, try to use Siri with a headset. If Siri only works when you're using a headset, get help with the microphones on your device.
- Contact Apple Support.Have a great day.
