EtreCheck version: 2.9.12 (265)
Report generated 2016-06-17 17:20:48
Download EtreCheck from https://etrecheck.com
Runtime 2:26
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.
Problem: Other problem
Description:
CD/DVD not working ,will not take disk
Hardware Information: ⓘ
iMac (21.5-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour
Disk Information: ⓘ
ST3500418AS disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (372.56 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N ()
USB Information: ⓘ
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
LaCie LaCie Storage 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
LaCie (disk1s3) /Volumes/LaCie : 1.00 TB (727.68 GB free)
EPSON USB2.0 MFP(Hi-Speed)
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ⓘ
Mac App Store and identified developers
Unknown Files: ⓘ
/Library/LaunchAgents/com.intego.VirusBarrier.alert.plist
/Library/Intego/virusbarrier.bundle/Contents/Resources/VirusBarrier X5 Alert.app/Contents/MacOS/VirusBarrier X5 Alert
/Library/LaunchDaemons/com.intego.VirusBarrier.daemon.plist
/Library/Intego/virusbarrier.bundle/Contents/Resources/virusbarrierd
2 unknown files found. [Check files]
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.LaCie.ScsiType00 (1.2.2 - 2016-06-15) [Support]
[not loaded] com.jmicron.driver.jmPeripheralDevice (1.0.6 - 2016-06-15) [Support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - 2016-06-15) [Support]
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.06.4 - 2016-06-15) [Support]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 162 Apple tasks
[running] 68 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 158 Apple tasks
[running] 86 Apple tasks
Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[loaded] com.intego.VirusBarrier.alert.plist (2009-09-11) [Support]
[running] com.intego.commonservices.statusitem.plist (2014-09-23) [Support]
[running] com.intego.netupdate.agent.plist (2014-09-25) [Support]
[loaded] com.intego.task.manager.notifier.plist (2014-09-23) [Support]
[loaded] com.lacie.eventsactions.launcher.agent.plist (2009-12-15) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-05-10) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]
[failed] com.intego.VirusBarrier.daemon.plist (2009-09-11) [Support]
[failed] com.intego.VirusBarrier.logger.daemon.plist (2009-09-11) [Support]
[failed] com.intego.VirusBarrier.scanner.daemon.plist (2009-09-11) [Support]
[running] com.intego.commonservices.daemon.plist (2014-09-23) [Support]
[loaded] com.intego.commonservices.icalserver.plist (2014-09-23) [Support]
[loaded] com.intego.commonservices.metrics.kschecker.plist (2014-09-23) [Support]
[running] com.intego.netupdate.daemon.plist (2014-09-25) [Support]
[running] com.intego.task.manager.daemon.plist (2014-09-23) [Support]
[failed] com.lacie.desktopmanager.service.plist (2009-12-15) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (2011-11-21) [Support]
[loaded] com.adobe.ARM.[...].plist (2010-10-13) [Support]
[running] com.spotify.webhelper.plist (2015-03-15) [Support]
[running] ws.agile.1PasswordAgent.plist (2015-05-21) [Support]
User Login Items: ⓘ
Garmin Lifetime Map Updater Application (/Applications/Garmin Lifetime Map Updater.app)
AllBookmarks Application (/Applications/AllBookmarks.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
TextEdit Application (/Applications/TextEdit.app)
CrossOver CD Helper Application (/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Other Apps: ⓘ
[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper
[running] com.agilewebsolutions.AllBookmarks.46752
[running] com.codeweavers.crossover CD helper.82592
[running] com.epson.scanner.ica.99232.09C6FAD8-C966-4B25-92F5-808C653AF723
[loaded] com.fiplab.MemoryCleanHelper
[running] com.fiplab.memoryclean.56672
[running] com.garmin.LifetimeMapUpdate.50592
[running] com.getdropbox.dropbox.4512
[running] jp.co.canon.cijscannerregister.89632
[loaded] 407 Apple tasks
[running] 186 Apple tasks
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 2.4.0.11 (2012-01-10) [Support]
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-14) [Support]
QuickTime Plugin: 7.7.3 (2016-06-15)
AdobePDFViewerNPAPI: 11.0.16 - SDK 10.6 (2016-05-15) [Support]
AdobePDFViewer: 11.0.16 - SDK 10.6 (2016-05-15) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-14) Outdated! Update
Default Browser: 601 - SDK 10.11 (2016-06-15)
Silverlight: 4.0.60531.0 (2012-01-10) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-10-16)
User internet Plug-ins: ⓘ
Picasa: 1.0 (2010-10-13) [Support]
Safari Extensions: ⓘ
1Password - AgileBits - https://agilebits.com/onepassword (2016-06-15)
3rd Party Preference Panes: ⓘ
Flash Player (2016-05-10) [Support]
Flip4Mac WMV (2011-07-01) [Support]
NetUpdate (2015-10-16) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 126.69 GB
Destinations:
LaCie [Local]
Total size: 1.00 TB
Total number of backups: 280
Oldest backup: 4/11/10, 8:28 PM
Last backup: 17/06/16, 5:05 PM
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 126.69 GB X 3)
Top Processes by CPU: ⓘ
3% WindowServer
1% fontd
0% kernel_task
0% askpermissiond
Top Processes by Memory: ⓘ
473 MB kernel_task
324 MB com.apple.WebKit.WebContent
172 MB mdworker(11)
143 MB Dropbox
131 MB mds_stores
Virtual Memory Information: ⓘ
895 MB Free RAM
3.12 GB Used RAM (1.35 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Jun 17, 2016, 05:06:23 PM Self test - passed
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-17 17:20:48
Download EtreCheck from https://etrecheck.com
Runtime 2:26
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.
Problem: Other problem
Description:
CD/DVD not working ,will not take disk
Hardware Information: ⓘ
iMac (21.5-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour
Disk Information: ⓘ
ST3500418AS disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (372.56 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N ()
USB Information: ⓘ
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
LaCie LaCie Storage 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
LaCie (disk1s3) /Volumes/LaCie : 1.00 TB (727.68 GB free)
EPSON USB2.0 MFP(Hi-Speed)
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ⓘ
Mac App Store and identified developers
Unknown Files: ⓘ
/Library/LaunchAgents/com.intego.VirusBarrier.alert.plist
/Library/Intego/virusbarrier.bundle/Contents/Resources/VirusBarrier X5 Alert.app/Contents/MacOS/VirusBarrier X5 Alert
/Library/LaunchDaemons/com.intego.VirusBarrier.daemon.plist
/Library/Intego/virusbarrier.bundle/Contents/Resources/virusbarrierd
2 unknown files found. [Check files]
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.LaCie.ScsiType00 (1.2.2 - 2016-06-15) [Support]
[not loaded] com.jmicron.driver.jmPeripheralDevice (1.0.6 - 2016-06-15) [Support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - 2016-06-15) [Support]
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.06.4 - 2016-06-15) [Support]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 162 Apple tasks
[running] 68 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 158 Apple tasks
[running] 86 Apple tasks
Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[loaded] com.intego.VirusBarrier.alert.plist (2009-09-11) [Support]
[running] com.intego.commonservices.statusitem.plist (2014-09-23) [Support]
[running] com.intego.netupdate.agent.plist (2014-09-25) [Support]
[loaded] com.intego.task.manager.notifier.plist (2014-09-23) [Support]
[loaded] com.lacie.eventsactions.launcher.agent.plist (2009-12-15) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-05-10) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]
[failed] com.intego.VirusBarrier.daemon.plist (2009-09-11) [Support]
[failed] com.intego.VirusBarrier.logger.daemon.plist (2009-09-11) [Support]
[failed] com.intego.VirusBarrier.scanner.daemon.plist (2009-09-11) [Support]
[running] com.intego.commonservices.daemon.plist (2014-09-23) [Support]
[loaded] com.intego.commonservices.icalserver.plist (2014-09-23) [Support]
[loaded] com.intego.commonservices.metrics.kschecker.plist (2014-09-23) [Support]
[running] com.intego.netupdate.daemon.plist (2014-09-25) [Support]
[running] com.intego.task.manager.daemon.plist (2014-09-23) [Support]
[failed] com.lacie.desktopmanager.service.plist (2009-12-15) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (2011-11-21) [Support]
[loaded] com.adobe.ARM.[...].plist (2010-10-13) [Support]
[running] com.spotify.webhelper.plist (2015-03-15) [Support]
[running] ws.agile.1PasswordAgent.plist (2015-05-21) [Support]
User Login Items: ⓘ
Garmin Lifetime Map Updater Application (/Applications/Garmin Lifetime Map Updater.app)
AllBookmarks Application (/Applications/AllBookmarks.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
TextEdit Application (/Applications/TextEdit.app)
CrossOver CD Helper Application (/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Other Apps: ⓘ
[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper
[running] com.agilewebsolutions.AllBookmarks.46752
[running] com.codeweavers.crossover CD helper.82592
[running] com.epson.scanner.ica.99232.09C6FAD8-C966-4B25-92F5-808C653AF723
[loaded] com.fiplab.MemoryCleanHelper
[running] com.fiplab.memoryclean.56672
[running] com.garmin.LifetimeMapUpdate.50592
[running] com.getdropbox.dropbox.4512
[running] jp.co.canon.cijscannerregister.89632
[loaded] 407 Apple tasks
[running] 186 Apple tasks
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 2.4.0.11 (2012-01-10) [Support]
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-14) [Support]
QuickTime Plugin: 7.7.3 (2016-06-15)
AdobePDFViewerNPAPI: 11.0.16 - SDK 10.6 (2016-05-15) [Support]
AdobePDFViewer: 11.0.16 - SDK 10.6 (2016-05-15) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-14) Outdated! Update
Default Browser: 601 - SDK 10.11 (2016-06-15)
Silverlight: 4.0.60531.0 (2012-01-10) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-10-16)
User internet Plug-ins: ⓘ
Picasa: 1.0 (2010-10-13) [Support]
Safari Extensions: ⓘ
1Password - AgileBits - https://agilebits.com/onepassword (2016-06-15)
3rd Party Preference Panes: ⓘ
Flash Player (2016-05-10) [Support]
Flip4Mac WMV (2011-07-01) [Support]
NetUpdate (2015-10-16) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 126.69 GB
Destinations:
LaCie [Local]
Total size: 1.00 TB
Total number of backups: 280
Oldest backup: 4/11/10, 8:28 PM
Last backup: 17/06/16, 5:05 PM
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 126.69 GB X 3)
Top Processes by CPU: ⓘ
3% WindowServer
1% fontd
0% kernel_task
0% askpermissiond
Top Processes by Memory: ⓘ
473 MB kernel_task
324 MB com.apple.WebKit.WebContent
172 MB mdworker(11)
143 MB Dropbox
131 MB mds_stores
Virtual Memory Information: ⓘ
895 MB Free RAM
3.12 GB Used RAM (1.35 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Jun 17, 2016, 05:06:23 PM Self test - passed
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-17 17:20:48
Download EtreCheck from https://etrecheck.com
Runtime 2:26
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.
Problem: Other problem
Description:
CD/DVD not working ,will not take disk
Hardware Information: ⓘ
iMac (21.5-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour
Disk Information: ⓘ
ST3500418AS disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (372.56 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N ()
USB Information: ⓘ
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
LaCie LaCie Storage 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
LaCie (disk1s3) /Volumes/LaCie : 1.00 TB (727.68 GB free)
EPSON USB2.0 MFP(Hi-Speed)
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ⓘ
Mac App Store and identified developers
Unknown Files: ⓘ
/Library/LaunchAgents/com.intego.VirusBarrier.alert.plist
/Library/Intego/virusbarrier.bundle/Contents/Resources/VirusBarrier X5 Alert.app/Contents/MacOS/VirusBarrier X5 Alert
/Library/LaunchDaemons/com.intego.VirusBarrier.daemon.plist
/Library/Intego/virusbarrier.bundle/Contents/Resources/virusbarrierd
2 unknown files found. [Check files]
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.LaCie.ScsiType00 (1.2.2 - 2016-06-15) [Support]
[not loaded] com.jmicron.driver.jmPeripheralDevice (1.0.6 - 2016-06-15) [Support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - 2016-06-15) [Support]
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.06.4 - 2016-06-15) [Support]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 162 Apple tasks
[running] 68 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 158 Apple tasks
[running] 86 Apple tasks
Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[loaded] com.intego.VirusBarrier.alert.plist (2009-09-11) [Support]
[running] com.intego.commonservices.statusitem.plist (2014-09-23) [Support]
[running] com.intego.netupdate.agent.plist (2014-09-25) [Support]
[loaded] com.intego.task.manager.notifier.plist (2014-09-23) [Support]
[loaded] com.lacie.eventsactions.launcher.agent.plist (2009-12-15) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-05-10) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]
[failed] com.intego.VirusBarrier.daemon.plist (2009-09-11) [Support]
[failed] com.intego.VirusBarrier.logger.daemon.plist (2009-09-11) [Support]
[failed] com.intego.VirusBarrier.scanner.daemon.plist (2009-09-11) [Support]
[running] com.intego.commonservices.daemon.plist (2014-09-23) [Support]
[loaded] com.intego.commonservices.icalserver.plist (2014-09-23) [Support]
[loaded] com.intego.commonservices.metrics.kschecker.plist (2014-09-23) [Support]
[running] com.intego.netupdate.daemon.plist (2014-09-25) [Support]
[running] com.intego.task.manager.daemon.plist (2014-09-23) [Support]
[failed] com.lacie.desktopmanager.service.plist (2009-12-15) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (2011-11-21) [Support]
[loaded] com.adobe.ARM.[...].plist (2010-10-13) [Support]
[running] com.spotify.webhelper.plist (2015-03-15) [Support]
[running] ws.agile.1PasswordAgent.plist (2015-05-21) [Support]
User Login Items: ⓘ
Garmin Lifetime Map Updater Application (/Applications/Garmin Lifetime Map Updater.app)
AllBookmarks Application (/Applications/AllBookmarks.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
TextEdit Application (/Applications/TextEdit.app)
CrossOver CD Helper Application (/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Other Apps: ⓘ
[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper
[running] com.agilewebsolutions.AllBookmarks.46752
[running] com.codeweavers.crossover CD helper.82592
[running] com.epson.scanner.ica.99232.09C6FAD8-C966-4B25-92F5-808C653AF723
[loaded] com.fiplab.MemoryCleanHelper
[running] com.fiplab.memoryclean.56672
[running] com.garmin.LifetimeMapUpdate.50592
[running] com.getdropbox.dropbox.4512
[running] jp.co.canon.cijscannerregister.89632
[loaded] 407 Apple tasks
[running] 186 Apple tasks
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 2.4.0.11 (2012-01-10) [Support]
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-14) [Support]
QuickTime Plugin: 7.7.3 (2016-06-15)
AdobePDFViewerNPAPI: 11.0.16 - SDK 10.6 (2016-05-15) [Support]
AdobePDFViewer: 11.0.16 - SDK 10.6 (2016-05-15) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-14) Outdated! Update
Default Browser: 601 - SDK 10.11 (2016-06-15)
Silverlight: 4.0.60531.0 (2012-01-10) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-10-16)
User internet Plug-ins: ⓘ
Picasa: 1.0 (2010-10-13) [Support]
Safari Extensions: ⓘ
1Password - AgileBits - https://agilebits.com/onepassword (2016-06-15)
3rd Party Preference Panes: ⓘ
Flash Player (2016-05-10) [Support]
Flip4Mac WMV (2011-07-01) [Support]
NetUpdate (2015-10-16) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 126.69 GB
Destinations:
LaCie [Local]
Total size: 1.00 TB
Total number of backups: 280
Oldest backup: 4/11/10, 8:28 PM
Last backup: 17/06/16, 5:05 PM
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 126.69 GB X 3)
Top Processes by CPU: ⓘ
3% WindowServer
1% fontd
0% kernel_task
0% askpermissiond
Top Processes by Memory: ⓘ
473 MB kernel_task
324 MB com.apple.WebKit.WebContent
172 MB mdworker(11)
143 MB Dropbox
131 MB mds_stores
Virtual Memory Information: ⓘ
895 MB Free RAM
3.12 GB Used RAM (1.35 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Jun 17, 2016, 05:06:23 PM Self test - passed
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-17 17:20:48
Download EtreCheck from https://etrecheck.com
Runtime 2:26
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.
Problem: Other problem
Description:
CD/DVD not working ,will not take disk
Hardware Information: ⓘ
iMac (21.5-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour
Disk Information: ⓘ
ST3500418AS disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (372.56 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N ()
USB Information: ⓘ
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
LaCie LaCie Storage 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
LaCie (disk1s3) /Volumes/LaCie : 1.00 TB (727.68 GB free)
EPSON USB2.0 MFP(Hi-Speed)
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ⓘ
Mac App Store and identified developers
Unknown Files: ⓘ
/Library/LaunchAgents/com.intego.VirusBarrier.alert.plist
/Library/Intego/virusbarrier.bundle/Contents/Resources/VirusBarrier X5 Alert.app/Contents/MacOS/VirusBarrier X5 Alert
/Library/LaunchDaemons/com.intego.VirusBarrier.daemon.plist
/Library/Intego/virusbarrier.bundle/Contents/Resources/virusbarrierd
2 unknown files found. [Check files]
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.LaCie.ScsiType00 (1.2.2 - 2016-06-15) [Support]
[not loaded] com.jmicron.driver.jmPeripheralDevice (1.0.6 - 2016-06-15) [Support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - 2016-06-15) [Support]
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.06.4 - 2016-06-15) [Support]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 162 Apple tasks
[running] 68 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 158 Apple tasks
[running] 86 Apple tasks
Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[loaded] com.intego.VirusBarrier.alert.plist (2009-09-11) [Support]
[running] com.intego.commonservices.statusitem.plist (2014-09-23) [Support]
[running] com.intego.netupdate.agent.plist (2014-09-25) [Support]
[loaded] com.intego.task.manager.notifier.plist (2014-09-23) [Support]
[loaded] com.lacie.eventsactions.launcher.agent.plist (2009-12-15) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-05-10) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]
[failed] com.intego.VirusBarrier.daemon.plist (2009-09-11) [Support]
[failed] com.intego.VirusBarrier.logger.daemon.plist (2009-09-11) [Support]
[failed] com.intego.VirusBarrier.scanner.daemon.plist (2009-09-11) [Support]
[running] com.intego.commonservices.daemon.plist (2014-09-23) [Support]
[loaded] com.intego.commonservices.icalserver.plist (2014-09-23) [Support]
[loaded] com.intego.commonservices.metrics.kschecker.plist (2014-09-23) [Support]
[running] com.intego.netupdate.daemon.plist (2014-09-25) [Support]
[running] com.intego.task.manager.daemon.plist (2014-09-23) [Support]
[failed] com.lacie.desktopmanager.service.plist (2009-12-15) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (2011-11-21) [Support]
[loaded] com.adobe.ARM.[...].plist (2010-10-13) [Support]
[running] com.spotify.webhelper.plist (2015-03-15) [Support]
[running] ws.agile.1PasswordAgent.plist (2015-05-21) [Support]
User Login Items: ⓘ
Garmin Lifetime Map Updater Application (/Applications/Garmin Lifetime Map Updater.app)
AllBookmarks Application (/Applications/AllBookmarks.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
TextEdit Application (/Applications/TextEdit.app)
CrossOver CD Helper Application (/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Other Apps: ⓘ
[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper
[running] com.agilewebsolutions.AllBookmarks.46752
[running] com.codeweavers.crossover CD helper.82592
[running] com.epson.scanner.ica.99232.09C6FAD8-C966-4B25-92F5-808C653AF723
[loaded] com.fiplab.MemoryCleanHelper
[running] com.fiplab.memoryclean.56672
[running] com.garmin.LifetimeMapUpdate.50592
[running] com.getdropbox.dropbox.4512
[running] jp.co.canon.cijscannerregister.89632
[loaded] 407 Apple tasks
[running] 186 Apple tasks
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 2.4.0.11 (2012-01-10) [Support]
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-14) [Support]
QuickTime Plugin: 7.7.3 (2016-06-15)
AdobePDFViewerNPAPI: 11.0.16 - SDK 10.6 (2016-05-15) [Support]
AdobePDFViewer: 11.0.16 - SDK 10.6 (2016-05-15) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-14) Outdated! Update
Default Browser: 601 - SDK 10.11 (2016-06-15)
Silverlight: 4.0.60531.0 (2012-01-10) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-10-16)
User internet Plug-ins: ⓘ
Picasa: 1.0 (2010-10-13) [Support]
Safari Extensions: ⓘ
1Password - AgileBits - https://agilebits.com/onepassword (2016-06-15)
3rd Party Preference Panes: ⓘ
Flash Player (2016-05-10) [Support]
Flip4Mac WMV (2011-07-01) [Support]
NetUpdate (2015-10-16) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 126.69 GB
Destinations:
LaCie [Local]
Total size: 1.00 TB
Total number of backups: 280
Oldest backup: 4/11/10, 8:28 PM
Last backup: 17/06/16, 5:05 PM
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 126.69 GB X 3)
Top Processes by CPU: ⓘ
3% WindowServer
1% fontd
0% kernel_task
0% askpermissiond
Top Processes by Memory: ⓘ
473 MB kernel_task
324 MB com.apple.WebKit.WebContent
172 MB mdworker(11)
143 MB Dropbox
131 MB mds_stores
Virtual Memory Information: ⓘ
895 MB Free RAM
3.12 GB Used RAM (1.35 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Jun 17, 2016, 05:06:23 PM Self test - passed