iPad Pro 9.7 battery draining faster than expected.

Question

Level 1

7 points

iPad Pro 9.7 battery draining faster than expected.

Hi all, enjoying my new iPad Pro 9.7 but I'm disappointed in the battery life. Under normal usage it's losing just over 20% battery capacity within an hour...equalling less than 5 hours total battery capacity.

This is with just browsing the internet and using messenger. It's a wifi only model (256gb) and don't have any apps running in the background. I thought maybe the Smart Keyboard is the culprit but it doesn't seem to make a difference whether attached or not. I've also tried a soft reset but that doesn't seem to help.

Any thoughts or suggestions ar appreciated...otherwise I'm tempted to swap it for another one back at the Apple store.

iPad Pro, iOS 9.3.2

Posted on Jun 16, 2016 6:43 AM

Reply

Answer 1

Sep 2, 2017 10:10 AM in response to PartyRichter

I have just upgraded from my 2nd gen ipad to ipad pro 9.7 and have noticed the battery life is way down on my old model. I use my ipad pro in exactly the same way running the same programs but have to recharge ipad pro virtualy every day, whereas my old ipad i would charge every few days. Very dissapointed as i understood the pro version should be more effecient.

Reply

Answer 2

elcpu

Level 7

31,586 points

Jun 16, 2016 12:24 PM in response to PartyRichter

Prior to going to the Apple Store you could download the app Battery Life from the App Store. It will test the battery and advise you if it is defective. Also this article may help:

http://www.apple.com/batteries/maximizing-performance/

Reply

Answer 3

Jun 16, 2016 3:50 PM in response to PartyRichter

Hello PartyRichter,

I personally own an iPad 9.7in Apple say you should get 10 hours normal use I normally get 10-15 hours. Try these methods http://www.apple.com/uk/batteries/maximizing-performance/ if you don't see a are in warrentty so give Apple support a call and just explain your problem and the methods you have tried.

Reply

Answer 4

Skydiver119

Level 9

53,501 points

Jun 16, 2016 11:54 AM in response to PartyRichter

Common suggestions are to turn off

background app update

background app refresh

extra notifications

setting mail to fetch, not push

It sounds like you've done that or some of it.

I would say, given what you do with it, can't hurt to make an appointment and take it in. You spent too much on your iPad to not be able to use it. And it does have a 1 year warranty against manufacturer''s defects, so definitely keep anything you do within that 1 year window

Reply

Answer 5

elcpu

Level 7

31,586 points

Jun 16, 2016 4:24 PM in response to Chappers2017

Why post the same link I posted 3 hours before ???

Reply