richf777
Level 1 (8 points)
Desktops

Q: Mouse not fully working with 2010 MacBook Pro. I can scroll up and down, but can't move the cursor.  Mouse works with my new Macbook 12. Not mouse problem, but Macbook Pro problem?

Mouse not fully working with 2010 MacBook Pro. I can scroll up and down, but can't move the cursor.  Mouse works with my new Macbook 12. Not mouse problem, but Macbook Pro problem?

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Jun 16, 2016 7:39 AM

by lllaass,Solvedanswer
lllaass lllaass
Level 10 (190,869 points)
Apple Watch
A:

- Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

https://support.apple.com/en-us/HT201295

About NVRAM and PRAM 

https://support.apple.com/en-us/HT204063

- Try starting in Safe Mode

OS X: What is Safe Boot, Safe Mode?

https://support.apple.com/en-us/HT201262

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

https://support.apple.com/en-us/HT201314

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

https://support.apple.com/en-us/HT204904

- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.

Then format the startup disk and do a fresh install of OSX

Posted on Jun 18, 2016 10:36 AM

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