Q: I have been billed 1.58 twice for an item which only cost 0.79

Question

rodaire

Level 1 (8 points)

Mac App Store

After being told that my payment method was declined and reentering card details twice I found excessive charges had been made.

Also, why was I charged when I have funds available in iTunes ?

iPad4, iOS 9.3.2

Posted on Jun 16, 2016 10:09 AM

I have this question too

Solved

Level 9 (58,097 points)

iPhone

A:

It is very possible that these were just holds on the credit card, and not actual charges. These are used to verify that the cards as valid. See this for a more detailed explanation. iTunes Store charges on credit and debit card statements - Apple Support

If an actual charge that was deducted from your account, then use the link provided to contact iTunes support.

Posted on Jun 19, 2016 4:48 AM

Q: I have been billed 1.58 twice for an item which only cost 0.79

All replies

Helpful answers

Accepted Answer · Jun 19, 2016 4:48 AM

ChrisJ4203

Level 9 (58,097 points)

iPhone

Jun 19, 2016 4:48 AM in response to rodaire

It is very possible that these were just holds on the credit card, and not actual charges. These are used to verify that the cards as valid. See this for a more detailed explanation. iTunes Store charges on credit and debit card statements - Apple Support

If an actual charge that was deducted from your account, then use the link provided to contact iTunes support.