HT204152: Frequently asked questions about two-step verification for Apple ID
Learn about Frequently asked questions about two-step verification for Apple ID
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Helpful answers
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Jun 17, 2016 12:15 AM in response to 13sevenby Raicya,Hi,
Please read and follow the steps described in the following articles:
If you can‘t sign in with two-step verification using your Apple ID ☞ https://support.apple.com/en-us/HT202649
Frequently asked questions about two-step verification for Apple ID ☞ https://support.apple.com/en-us/HT204152
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Jun 17, 2016 12:41 AM in response to Raicyaby 13seven,Thanks for responding. Looks like you didn't read my question, so this doesn't help.
I read both articles. Both link to this page: Apple ID account page. The option to "Replace recovery key" which I'm looking for, is not available on that page.
If you ever need a new Recovery Key, you can create one from your Apple ID account page. Just sign in with your password and trusted device, go to the Security section and click Edit, then click Replace Lost Key.
Followed the steps, and when I click Edit under Security, the option to Replace Lost Key is not there. See screenshot.
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Jun 17, 2016 1:04 AM in response to 13sevenby Esquared,★HelpfulThat is correct, Recovery Key is gone. Some background information: http://www.macworld.com/article/2945781/apple-drops-recovery-key-in-new-two-fact or-authentication-for-el-capitan-and-ios-9.html
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Jun 17, 2016 1:06 AM in response to Esquaredby 13seven,Thanks, this is helpful. So if my iPad is asking for one — looks like my only way out is to update the OS.
It's taking Apple way too long to update the documentation on this one.
