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Helpful answers
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Jun 17, 2016 10:11 AM in response to schltzieby jeffd55,Hello schltzie,
Thank you for using Apple Support Communities.
I see that your iPod isn't recognized by your computer. The following article provides information to help resolve this issue:
If iTunes doesn‘t recognize your iPhone, iPad, or iPod
If not, reply back with iTunes version and year/model of iPod shuffle.
Best regards.
