Bosco1983

Q: VPP OSx Apps install fail to install

Installing Apps via VPP to iPads work fine, but pushing to OS X devices fail.

 

Im struggling to find much in the logs.

 

What logs would show the reason for failure and does anyone else have this problem?

 

El Cap 10.11.5 server 5.1.5,

Yosemite 10.10.5 clients.

 

thanks

Mac mini, OS X Server

Posted on Jun 17, 2016 1:35 AM

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Q: VPP OSx Apps install fail to install

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  • Helpful answers

  • by Bosco1983,

    Bosco1983 Bosco1983 Jul 7, 2016 6:01 AM in response to Bosco1983
    Level 1 (61 points)
    Servers Enterprise
    Jul 7, 2016 6:01 AM in response to Bosco1983

    logs here showing the failure - any thoughts?

     

    Does the client need anything special doing to it ? It has trust profile and enrollment profiles just like the iPads (which work fine) but apps are failing to install to the Mac client.

     

    [66066] <\033[0;32m10.114.136.9\033[0m> mdm_connect.php: incoming_request={

          'CommandUUID'=>'6A3E6ECC-E95A-4133-85C3-76CF780058E3',

          'ErrorChain'=>'[ {

              'ErrorCode'=>71,

              'ErrorDomain'=>'MDMClientError',

              'LocalizedDescription'=>'Command received for: <Device> but restricted to: <User: 0> <MDMClientError:71>'

            } ]',

          'RequestType'=>'InstallApplication',

          'Status'=>'Error',

          'UDID'=>'92c2840ef0b95f68be2bc3f5322d4931'

        }

    3:: [66066] <\033[0;32m10.114.136.9\033[0m> {PerformInTransaction (mdm_connect.php:125)} PerformInTransaction: connID=P:66066, txnID=_connect_transaction_1

    2:: [66066] [2016/07/07 13:48:52.840] <\033[0;32m10.114.136.9\033[0m> {Target_for_client_certificate (target.php:418)} Target_for_client_certificate: checkin_token = '82614ee4-1f6d-47c7-a91f-64f0e6005eb1'

    1:: [66066] [2016/07/07 13:48:52.847] <\033[0;32m10.114.136.9\033[0m> {Target_for_incoming_request (mdm_connect.php:20)} Found target Mac: <'test-im'[12521](SN:W81170ZJDAS, CN:82614ee4-1f6d-47c7-a91f-64f0e6005eb1)>

        For request:

        {

          'CommandUUID'=>'6A3E6ECC-E95A-4133-85C3-76CF780058E3',

          'ErrorChain'=>'[ {

              'ErrorCode'=>71,

              'ErrorDomain'=>'MDMClientError',

              'LocalizedDescription'=>'Command received for: <Device> but restricted to: <User: 0> <MDMClientError:71>'

            } ]',

          'RequestType'=>'InstallApplication',

          'Status'=>'Error',

          'UDID'=>'92c2840ef0b95f68be2bc3f5322d4931'

        }

    0:: [66066] [2016/07/07 13:48:52.847] <\033[0;32m10.114.136.9\033[0m> {_connect_transaction_1 (db.php:410)} Status="Error" CommandUUID=6A3E6ECC-E95A-4133-85C3-76CF780058E3

    0:: [66066] [2016/07/07 13:48:52.847] <\033[0;32m10.114.136.9\033[0m> {Task_handle_error (mdm_connect.php:92)} \033[0;35mErrorChain: [ {

            'ErrorCode'=>71,

            'ErrorDomain'=>'MDMClientError',

            'LocalizedDescription'=>'Command received for: <Device> but restricted to: <User: 0> <MDMClientError:71>'

          } ]\033[0m

    2:: [66066] [2016/07/07 13:48:52.880] <\033[0;32m10.114.136.9\033[0m> {Task_handle_error (mdm_connect.php:92)} incoming_request={

          'CommandUUID'=>'6A3E6ECC-E95A-4133-85C3-76CF780058E3',

          'ErrorChain'=>'[ {

              'ErrorCode'=>71,

              'ErrorDomain'=>'MDMClientError',

              'LocalizedDescription'=>'Command received for: <Device> but restricted to: <User: 0> <MDMClientError:71>'

            } ]',

          'RequestType'=>'InstallApplication',

          'Status'=>'Error',

          'UDID'=>'92c2840ef0b95f68be2bc3f5322d4931'

        }, task={

          'id'=>422905,

          'library_item_task_id'=>70285,

          'library_item_tombstone_id'=>'',

          'internal_task_id'=>'',

          'task_type'=>'InstallApplication',

          'args'=>458,

          'params'=>'[ {

              'ErrorCode'=>71,

              'ErrorDomain'=>'MDMClientError',

              'LocalizedDescription'=>'Command received for: <Device> but restricted to: <User: 0> <MDMClientError:71>'

            } ]',

          'updated_at'=>'2016-07-07 12:48:52.766565',

          'completed_at'=>'',

          'succeeded'=>0,

          'mdm_target_id'=>12521,

          'asset_id'=>'',

          'push_arg_tombstone_id'=>'',

          'skipped'=>'',

          'uuid'=>'6a3e6ecc-e95a-4133-85c3-76cf780058e3',

          'library_item_id'=>'',

          'updated_at_xid'=>3590236,

          '_table'=>'mdm_tasks',

          '_schema'=>'<Array: 14 entries>'

        }

  • by Bosco1983,Solvedanswer

    Bosco1983 Bosco1983 Jul 11, 2016 4:14 AM in response to Bosco1983
    Level 1 (61 points)
    Servers Enterprise
    Jul 11, 2016 4:14 AM in response to Bosco1983

    Turns out this only works for El Cap and im running Yosemite...

    Problem solved I guess!