Control Center auto plays audio!

My Control Center intermittently plays audio from my music library when Music app is shut down. Not sleeping. Quit. This has plagued me across various iOS 9's possibly back to 8.


Some times I'll be in a meeting and music will just go off. Embarrassing. If I don't keep the iPad plugged into power over night while in sleep mode, if this auto audio goes on, it will play until the battery is drained.


Trouble Shooting so far: Reset to factory. Close all apps, check the Control Panel (swipe up) and I'll see "Music" in the far left over the audio controls as expected, looks good. Then put iPad to sleep.


Later (minutes or hours), I'll hear music, I press Home button and see a large album cover of the song playing with audio controls top center of the screen. The only way to stop the music is in the Control Panel pause button. Then the song title starts scrolling from right to left.


I Just found a global way to stop it. launch Music > Account (upper left corner head icon) and Sign Out. Then all my music disappears, Music no longer shows over the audio controls in Control Center. A possible fix but now I have no music on my iPad at all, Unless I download via my iTunes library like before cloud music. Back to separate music per device as you have it checked in iTunes when plugged into a computer with your iTunes library.


As I think about this issue, it does seem related to Music Account. Next I'll try physically downloading to my iPad and iPhone. I need to,explore how the cloud music works, what songs are selected that end up on your devices. See if the problem lies there.


I've spoken to AppleCare 6 times but they are stumped too, unfortunately. Any ideas here?

iPad Air, iOS 9.3.2, null

Posted on Jun 17, 2016 2:39 AM

Reply
5 replies

Jun 19, 2016 7:13 AM in response to bobseufert

Bob, here are some screen shots and comments from it occurring this morning.


The only apps on were Netflix and Hulu. I was bouncing between the two watching shows. I closed them

and took a break. No music was playing the iPad was totally asleep.


When I got back 15 minutes or so later, my iPad was asleep. I woke it and found it was

playing a song that I got as a free Apple promo years ago. Music and all apps were still closed.


User uploaded file


I opened the Control Center and saw the left controls also indicated the song being played as it usually does.

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Then I opened Music and as usual, once this auto play starts the song being played will be indicated in various places like Music too you can see in the bottom center the song is indicated and you can start/pause with the controls on the lower left. The song and album art are here you just can't see them they are out of the frame.

User uploaded file


HERE is were I'm starting to wonder. UP NEXT seems to auto populate. I can clear it and then in an hour or so, it auto populates with a bunch of songs from my library. And even though Idecide is playing, it's listed as "Up Next" as in current?




User uploaded file


User uploaded file


I click "Clear" in the upper right of Up Next to clear the list and as you see the list with a history which is accurate. The Time is 3:18.


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Now, the Control Center is cleared and it only says "Music"


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Several hours later without having played a single song, the iPad auto populates songs for Up Next and Arlo Gutherie is the next auto played song.

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The Other thing I'm wondering about is Shuffle All. I can't turn this off. If I click it, the next song in the shuffle line plays. But I can't get the shuffle icon to go away. I've looked everywhere to turn shuffle off. No luck.

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If I go to Account and Sign Out, the songs that you see here disappear and I have no music on my iPad. I assume this is cloud library? When I logout, then there is no music to auto play which is a work around too, but not one I want of course.


User uploaded file


I used to backup to my Mac Pro and manage my songs there too. But I changed to my Macbook Pro and then somewhere along the way the cloud library got turned on. I like the concept of the cloud library but wonder if it is part of the problem.


I hope this gives someone some new insight.


Thanks for viewing and checking this out.

Steven

Jun 17, 2016 3:34 PM in response to bobseufert

Good thinking but this means I have to do this all the time. Meaning every time I shut my iPad down and start it up, gotta do the work around, or if I play music, then I have to play a video. I think in "real world" use it could get cumbersome. There has to be an answer why the Control Center has a mind of it's own. I'm going to get the AppleCare Engineers on this and see what can be done. But I truly thank you for your taking the time. Best Steven.

Jun 18, 2016 7:58 AM in response to bobseufert

Will do. If you turn off the iPad, on restart on mine, I don't see Music but after using the iPad for awhile, if I open a video, I will see that like your workaround, and Music shows other times and then, intermittently a specific song.


Here are a couple areas I have my eye on:


Earbuds: It seems that having them plugged in when the iPad goes to sleep, may have something to do with this, but how (if at all)? No clue. The earbuds are from J-Lab. I need to switch to OEM and rule out the 3rd party buds. The J-Lab earbuds have a mic and inline volume control.


Short? I noticed once, once only, I was plugging in my charger cable and didn't get it directly in at first so that metal from the male plug touched the iPad metal body around the female jack. This set a song to start playing! It did it a few times as I purposely repeated this. I haven't tried again lately and would imply some kind of short or stimulation? But either way, when the music comes on usually, my earbuds and the charge cable are connected. I want to collect a couple screen shots and will post shortly.


I signed out of Apple Music in Settings and think this "may" have some effect. I'll see if this stops it


Thanks,

Steven

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Control Center auto plays audio!

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