icloud id

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Level 1

4 points

icloud id

Dear team,

I was purchased iphone6 about one month ago from Duabi, I made payment to the seller. But when I come back to my home the apple id has been blocked by the seller. I find him a lot but he was found. I tried very much to open the icloud id but fail.

kindly tell me solution how I unlock the iphone id. Now i am in Pakistan.

if this id is not open my payment has been lost. i am belonging to a poor family please support me.

iPhone 6

Posted on Jun 17, 2016 8:33 AM

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Answer 1

Jun 17, 2016 8:42 AM in response to imik5618

Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

If you aren't able to get assistance from the owner and are unable to get a refund for your purchase, please dispose of the device responsibly by sending it for recycling.

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