darylfromCT

Q: My Canon printer won't work after upgrade

I have a Canon pixma MG3100 series 2 printer. I have used it successfully for about 3-4 years. Since I upgraded to El Capitan on my MacBook Pro circa 2011, the computer cannot "find" the printer. This is true whether it is plugged into the laptop or via wifi connection. I even reloaded the software. I am wondering if the new operating system is responsible for this mismatch. Did anyone else have this problem?

iMac, Mac OS X (10.6.7), iPhoto 9.1.5

Posted on Jun 17, 2016 8:58 AM

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Q: My Canon printer won't work after upgrade

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