Q: how do i get my apple ID account unlocked

Try this:

If your Apple ID is locked - Apple Support

Apr. 2016 King_Penguin post: https://discussions.apple.com/message/30030420#30030420

If your Apple ID is locked - https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."

Contact Apple for help with Apple ID account security - Apple Support