HT201455: If you didn't receive your verification or reset email
Learn about If you didn't receive your verification or reset email
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Helpful answers
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Jun 18, 2016 12:47 AM in response to bar_elgrabliby King_Penguin,You will have to contact Support in the country where you are (and which is therefore the country on your account) to get the questions reset, see the bottom of : If you forgot the answers to your Apple ID security questions
If you can't reset your security questions
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.
If your country isn't on that ‘call us for help’ page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html