HT201354: If you forgot your Apple ID

Learn about If you forgot your Apple ID
Prince sharder

Q: how to can i unlock i cloud activtion lock by tunes

how to can i unlock i cloud activtion lock by tunes

iPhone 5s, Windows 8

Posted on Jun 18, 2016 5:32 AM

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Q: how to can i unlock i cloud activtion lock by tunes

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  • by King_Penguin,

    King_Penguin King_Penguin Jun 18, 2016 5:36 AM in response to Prince sharder
    Level 10 (132,868 points)
    iTunes
    Jun 18, 2016 5:36 AM in response to Prince sharder

    On the device type in the id, and password, of the account that you were using in Settings > iCloud on it. If you can't remember your id, are you still logged into the account anywhere so that you can look it up ? Or do you have any of the account's downloads in your computer's iTunes library so that you can do 'get-info' on them and see the id ? If not have you tried : If you forgot your Apple ID - Apple Support ?

    To reset an account's password : http://iforgot.apple.com

     

    If you can't find or remember your id, and if you were the original purchaser of the phone (i.e. it wasn’t bought used) then you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it