Nickee

Q: Unknown error occurred (-69)

I have an ipod classic and for months everytime I sync my ipod I have been receiving an error along the lines of "an unknown error occurred (-69)" and syncing stops.  A second message appears listing an actual song and the same error code.

 

I use Windows 10, I recently updates iTunes and my ipod is also up to date.  I have also reset the ipod so now there is nothing on it as I cannot sync.

 

Would appreciate any help.

 

Thanks.

Posted on Jun 18, 2016 6:32 AM

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Q: Unknown error occurred (-69)

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