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How can I unlock an app in OS X El Capitan? In the attached example, the Locked tick box is greyed out. I tried the chflags nouchg filename command in Terminal, but that did not unlock the app. Thx
iMac, OS X Yosemite (10.10)
Don't know if it will help, but the vendor's removal instructions are here.
Yes, I had found the CrashPlan support article. But the folder they reference for uninstall does not exist on my Mac ...
Have you checked both locations? It's either:
/Library/Application Support/CrashPlan/Uninstall.app
OR
~/Library/Application Support/CrashPlan/Uninstall.app
(The ~ refers to your 'Home' folder.)
Piggy backing on Esquared, you would use Finder -> Go -> Go to Folder -> /Library/Application\ Support/CrashPlan
and that will open a Finder window where the CrashPlan Uninstall app is located ( just verified this on my system ).
Yes, I know how to use Finder to navigate to the folder where the CrashPlan uninstall app is supposed to be located. The problem is, I don't have that folder on my Mac. See attached image. Also, there is no CrashPlan folder under /Library/Application Support/ or ~/Library/Application Support/.
I've tried to re-install CrashPlan, but the reinstall fails because the CrashPlan.app already exists in my Applications folder. That's why I'm trying to unlock and delete the CrashPlan.app file.
/Library NOT ~/Library It is the Mac wide Application Library, not the per user ~/Library
Thank you, but as mentioned above, there is no CrashPlan folder in my /Library folder either. See attached image. I've used Finder, Spotlight and FindAnyFile, and I am confident that the CrashPlan uninstaller is not anywhere on my Mac ...
Then I suggest you re-install CrashPlan, and then the uninstaller should be there, and you can use it.
Otherwise, if you are comfortable working in the Terminal with Unix commands, you can play with things like
/bin/ls -dleO@ /Applications/CrashPlan.app
drwxrwxr-x@ 3 testing admin schg 102 May 29 11:32 /Applications/CrashPlan.app
com.apple.metadata:com_apple_backup_excludeItem 17
and see if it has any flags, such as 'schg' which is where the locked is coming from.
Then if you want to unlock it from the Terminal you could use
sudo /usr/bin/chflags -R noschg /Applications/CrashPlan.app
Password: <enter your account's password; it will not echo, but the Mac is seeing it; then press the return key>
After that it should be unlocked, and you can trash it easily.
Thank you all for your assistance. I was able to copy CrashPlan uninstall software from another Mac, and after some gyrations, delete the CrashPlan.app on my Mac ...
God bless you. Crashplan. Annoying to get rid of. Your legacy of helpfulness lives on. Much appreciated. 2017 August 16.
How to unlock an OS X app?
