Q: imac slow
at start up Apple is on screen but wheel just keeps spinning - booted in safe mode - verified drives (ok) reinstalled OSX - restored from time machine
currently in safe mode - still have the same issues.
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-18 15:27:47
Download EtreCheck from https://etrecheck.com
Runtime 25:42
Performance: Poor
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information: ⓘ
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 3.1 GHz Intel Core i5 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
Video Information: ⓘ
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ⓘ
OS X Mountain Lion 10.8.5 (12F2560) - Time since boot: about 2 hours
Disk Information: ⓘ
WDC WD1001FALS-403AA0 disk0 : (1 TB) (Rotational)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (777.09 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
PNY Technologies USB 2.0 FD 16.36 GB
UNTITLED (disk1s1) <not mounted> : 16.36 GB
harman/kardon SoundSticks
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] jp.co.Canon.bj.print.BJSBP2DriverKext (1.5.0 - 2016-06-18) [Support]
System Launch Agents: ⓘ
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[not loaded] 4 Apple tasks
[loaded] 118 Apple tasks
[running] 20 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.findmymac.plist
[not loaded] 54 Apple tasks
[loaded] 134 Apple tasks
[running] 46 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2012-03-16) [Support]
[not loaded] com.epson.esua.launcher.plist (2016-03-28) [Support]
[not loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[not loaded] com.oracle.java.Java-Updater.plist (2013-09-23) [Support]
[not loaded] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]
Launch Daemons: ⓘ
[not loaded] com.adobe.fpsaud.plist (2016-05-09) [Support]
[not loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]
[not loaded] com.oracle.java.Helper-Tool.plist (2013-09-23) [Support]
[not loaded] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]
[not loaded] net.sourceforge.MonolingualHelper.plist (2014-07-07) [Support]
User Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2012-03-16) [Support]
[not loaded] com.adobe.ARM.[...].plist (2015-12-08) [Support]
[not loaded] com.akamai.single-user-client.plist (2015-09-23) [Support]
[not loaded] com.apple.AddressBook.ScheduledSync.PHXC...plist
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items: ⓘ
Microsoft Database Daemon Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
TomTomHOMERunner Application Hidden (~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Dropbox Application (/Applications/Dropbox.app)
ElementsOrganizerSyncAgent Application (/Applications/Adobe Photoshop Elements 10/Adobe Elements 10 Organizer.app/Contents/MacOS/ElementsOrganizerSyncAgent.app)
EpsonLowInkReminderAgent Application (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app)
Other Apps: ⓘ
[running] [0x0-0x45045].org.mozilla.firefox
[running] [0x0-0x59059].com.etresoft.EtreCheck
[loaded] 370 Apple tasks
[running] 97 Apple tasks
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 3.1.0.24 - SDK 10.8 (2013-03-11) [Support]
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-24) [Support]
EPPEX Plugin: 4.1.0.0 (2011-07-26) [Support]
AdobePDFViewerNPAPI: 11.0.13 - SDK 10.6 (2015-12-08) [Support]
AdobePDFViewer: 9.0.0 (2016-01-04) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-24) Outdated! Update
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-06-09) Check version
OfficeLiveBrowserPlugin: 12.3.6 (2013-03-25) [Support]
QuickTime Plugin: 7.7.1 (2016-02-08)
Silverlight: 4.0.60831.0 (2014-07-07) [Support]
iPhotoPhotocast: 7.0 (2010-04-26)
3rd Party Preference Panes: ⓘ
Akamai NetSession Preferences (2015-09-23) [Support]
Flash Player (2016-05-09) [Support]
Flip4Mac WMV (2013-01-09) [Support]
Java (2016-04-30) [Support]
Trusteer Endpoint Protection (2016-04-20) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 222.25 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 217
Oldest backup: 7/2/12 8:14 PM
Last backup: 6/11/16 1:50 PM
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 222.25 GB X 3)
Top Processes by CPU: ⓘ
55% ScreenSaverEngine
8% mdworker
1% ps
1% fontd
0% WindowServer
Top Processes by Memory: ⓘ
373 MB firefox
147 MB CalendarAgent
127 MB ScreenSaverEngine
74 MB WindowServer
74 MB Finder
Virtual Memory Information: ⓘ
31 MB Free RAM
3.97 GB Used RAM
401 MB Swap Used
Diagnostics Information: ⓘ
Jun 18, 2016, 02:44:35 PM /Library/Logs/DiagnosticReports/firefox_2016-06-18-144435_[redacted].hang
/Applications/Firefox.app/Contents/MacOS/firefox
Jun 18, 2016, 02:09:34 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-140934_[redact ed].crash
/System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra .xpc/Contents/MacOS/com.apple.dock.extra
Jun 18, 2016, 01:28:21 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-132821_[redact ed].crash
Jun 18, 2016, 01:19:19 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131919_[redact ed].crash
Jun 18, 2016, 01:17:10 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131710_[redact ed].crash
Jun 18, 2016, 01:16:37 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131637_[redact ed].crash
Jun 18, 2016, 01:16:29 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131629_[redact ed].crash
Jun 18, 2016, 01:16:27 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131627_[redact ed].crash
Jun 18, 2016, 12:39:04 PM Self test - passed
Jun 17, 2016, 11:44:23 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-234423_[redact ed].crash
Jun 17, 2016, 09:14:21 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-211421_[redact ed].crash
Jun 17, 2016, 09:04:46 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-210446_[redact ed].crash
Jun 17, 2016, 08:29:57 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-202957_[redact ed].crash
Jun 17, 2016, 08:19:56 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201956_[redact ed].crash
Jun 17, 2016, 08:19:23 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201923_[redact ed].crash
Jun 17, 2016, 08:19:15 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201915_[redact ed].crash
Jun 17, 2016, 08:19:13 PM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201913_[redact ed].crash
Posted on Jun 18, 2016 4:17 PM