trueblue

Q: imac slow

at start up Apple is on screen but wheel just keeps spinning - booted in safe mode - verified drives (ok) reinstalled OSX - restored from time machine

 

currently in safe mode - still have the same issues.

EtreCheck version: 2.9.12 (265)
Report generated 2016-06-18 15:27:47
Download EtreCheck from https://etrecheck.com
Runtime 25:42
Performance: Poor

 

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

 

Hardware Information: ⓘ
    iMac (27-inch, Mid 2011)
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    iMac - model: iMac12,2
    1 3.1 GHz Intel Core i5 CPU: 4-core
    4 GB RAM
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 0/DIMM1
            Empty  
        BANK 1/DIMM1
            Empty  
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: Unknown
Video Information: ⓘ
    AMD Radeon HD 6970M - VRAM: 1024 MB
        iMac 2560 x 1440

 

System Software: ⓘ
    OS X Mountain Lion 10.8.5 (12F2560) - Time since boot: about 2 hours

 

Disk Information: ⓘ
    WDC WD1001FALS-403AA0 disk0 : (1 TB) (Rotational)
        disk0s1 (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 999.35 GB (777.09 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    OPTIARC DVD RW AD-5690H   ()

 

USB Information: ⓘ
    Apple Inc. FaceTime HD Camera (Built-in)
    PNY Technologies USB 2.0 FD 16.36 GB
        UNTITLED (disk1s1) <not mounted> : 16.36 GB
    harman/kardon SoundSticks
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Internal Memory Card Reader
    Apple Computer, Inc. IR Receiver

 

Thunderbolt Information: ⓘ
    Apple Inc. thunderbolt_bus

 

Gatekeeper: ⓘ
    Mac App Store and identified developers

 

Kernel Extensions: ⓘ
        /System/Library/Extensions
    [not loaded]    jp.co.Canon.bj.print.BJSBP2DriverKext (1.5.0 - 2016-06-18) [Support]

 

System Launch Agents: ⓘ
    [failed]    com.apple.AirPlayUIAgent.plist
    [failed]    com.apple.coreservices.appleid.authentication.plist
    [not loaded]    4 Apple tasks
    [loaded]    118 Apple tasks
    [running]    20 Apple tasks

 

System Launch Daemons: ⓘ
    [failed]    com.apple.findmymac.plist
    [not loaded]    54 Apple tasks
    [loaded]    134 Apple tasks
    [running]    46 Apple tasks

 

Launch Agents: ⓘ
    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2012-03-16) [Support]
    [not loaded]    com.epson.esua.launcher.plist (2016-03-28) [Support]
    [not loaded]    com.google.keystone.agent.plist (2016-03-03) [Support]
    [not loaded]    com.oracle.java.Java-Updater.plist (2013-09-23) [Support]
    [not loaded]    com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

 

Launch Daemons: ⓘ
    [not loaded]    com.adobe.fpsaud.plist (2016-05-09) [Support]
    [not loaded]    com.google.keystone.daemon.plist (2016-03-03) [Support]
    [not loaded]    com.oracle.java.Helper-Tool.plist (2013-09-23) [Support]
    [not loaded]    com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]
    [not loaded]    net.sourceforge.MonolingualHelper.plist (2014-07-07) [Support]

 

User Launch Agents: ⓘ
    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2012-03-16) [Support]
    [not loaded]    com.adobe.ARM.[...].plist (2015-12-08) [Support]
    [not loaded]    com.akamai.single-user-client.plist (2015-09-23) [Support]
    [not loaded]    com.apple.AddressBook.ScheduledSync.PHXC...plist
    [not loaded]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

 

User Login Items: ⓘ
    Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
    TomTomHOMERunner    Application Hidden (~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
    Dropbox    Application  (/Applications/Dropbox.app)
    ElementsOrganizerSyncAgent    Application  (/Applications/Adobe Photoshop Elements 10/Adobe Elements 10 Organizer.app/Contents/MacOS/ElementsOrganizerSyncAgent.app)
    EpsonLowInkReminderAgent    Application  (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app)

 

Other Apps: ⓘ
    [running]    [0x0-0x45045].org.mozilla.firefox
    [running]    [0x0-0x59059].com.etresoft.EtreCheck
    [loaded]    370 Apple tasks
    [running]    97 Apple tasks

 

Internet Plug-ins: ⓘ
    Flip4Mac WMV Plugin: 3.1.0.24   - SDK 10.8 (2013-03-11) [Support]
    FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-24) [Support]
    EPPEX Plugin: 4.1.0.0 (2011-07-26) [Support]
    AdobePDFViewerNPAPI: 11.0.13 - SDK 10.6 (2015-12-08) [Support]
    AdobePDFViewer: 9.0.0 (2016-01-04) [Support]
    Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-24) Outdated! Update
    JavaAppletPlugin: Java 8 Update 91 build 14 (2016-06-09) Check version
    OfficeLiveBrowserPlugin: 12.3.6 (2013-03-25) [Support]
    QuickTime Plugin: 7.7.1 (2016-02-08)
    Silverlight: 4.0.60831.0 (2014-07-07) [Support]
    iPhotoPhotocast: 7.0 (2010-04-26)

 

3rd Party Preference Panes: ⓘ
    Akamai NetSession Preferences (2015-09-23) [Support]
    Flash Player (2016-05-09) [Support]
    Flip4Mac WMV (2013-01-09) [Support]
    Java (2016-04-30) [Support]
    Trusteer Endpoint Protection (2016-04-20) [Support]

 

Time Machine: ⓘ
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 999.35 GB Disk used: 222.25 GB
    Destinations:
        Data [Network]
        Total size: 2.00 TB
        Total number of backups: 217
        Oldest backup: 7/2/12 8:14 PM
        Last backup: 6/11/16 1:50 PM
        Size of backup disk: Adequate
            Backup size 2.00 TB > (Disk used 222.25 GB X 3)

 

Top Processes by CPU: ⓘ
        55%    ScreenSaverEngine
         8%    mdworker
         1%    ps
         1%    fontd
         0%    WindowServer

 

Top Processes by Memory: ⓘ
    373 MB    firefox
    147 MB    CalendarAgent
    127 MB    ScreenSaverEngine
    74 MB    WindowServer
    74 MB    Finder

 

Virtual Memory Information: ⓘ
    31 MB    Free RAM
    3.97 GB    Used RAM
    401 MB    Swap Used

 

Diagnostics Information: ⓘ
    Jun 18, 2016, 02:44:35 PM    /Library/Logs/DiagnosticReports/firefox_2016-06-18-144435_[redacted].hang
        /Applications/Firefox.app/Contents/MacOS/firefox
    Jun 18, 2016, 02:09:34 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-140934_[redact ed].crash
        /System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra .xpc/Contents/MacOS/com.apple.dock.extra
    Jun 18, 2016, 01:28:21 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-132821_[redact ed].crash
    Jun 18, 2016, 01:19:19 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131919_[redact ed].crash
    Jun 18, 2016, 01:17:10 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131710_[redact ed].crash
    Jun 18, 2016, 01:16:37 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131637_[redact ed].crash
    Jun 18, 2016, 01:16:29 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131629_[redact ed].crash
    Jun 18, 2016, 01:16:27 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131627_[redact ed].crash
    Jun 18, 2016, 12:39:04 PM    Self test - passed
    Jun 17, 2016, 11:44:23 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-234423_[redact ed].crash
    Jun 17, 2016, 09:14:21 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-211421_[redact ed].crash
    Jun 17, 2016, 09:04:46 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-210446_[redact ed].crash
    Jun 17, 2016, 08:29:57 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-202957_[redact ed].crash
    Jun 17, 2016, 08:19:56 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201956_[redact ed].crash
    Jun 17, 2016, 08:19:23 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201923_[redact ed].crash
    Jun 17, 2016, 08:19:15 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201915_[redact ed].crash
    Jun 17, 2016, 08:19:13 PM    ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201913_[redact ed].crash

Posted on Jun 18, 2016 4:17 PM

Close

Q: imac slow

  • All replies
  • Helpful answers

Previous Page 2 Previous Page 2