Help! Updating iPad Air 2 to 9.3.2

I restored my ipad but when it asked for a password for encryption backup, I hit cancel thinking it was for an iPad password. Now it won't let me restore my backup without the password. What do I do? Plus, it did not restore any of the photos. Doing this on a Windows PC 10 in iTunes. Please help!

Posted on Jun 18, 2016 3:59 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Help! Updating iPad Air 2 to 9.3.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.