Q: "No DNS Servers," "PPOE Server," "Internet Connection" - amber warning
I'm trouble-shooting on my parents' iMac - there's a problem with configuring Airport Extreme. The iMac is fully updated.
While configuring Airport, I get this graphic:
Under "Carol's Airport," I can't seen to change the status of the DNS Servers, PPOE Server, and Internet connection. The iMac works fine without the Airport connected...but while connected, I get these errors.
How do I fix these three errors and get the router working again? Please provide really detailed answers, if possible. Thanks!!
Posted on Jun 18, 2016 4:11 PM
As the original poster, I've found an answer to the question. Maybe others will profit from the info.
In this case, the problem came from improper Airport configuration. Here's what I did:
1. I set up my internet without the Airport router, to verify the connection worked. It worked, so I went to the next step.
2. I reconnected Airport to my computer as before, making sure the cables were correct.
3. Using the end of a paper clip, I reset Airport for ten seconds.
4. Airport led me through the setup process, which was familiar and uncomplicated. This step was to make sure the passwords and user name were correct.
4. Using Airport Utility, I tapped on the pic of the Airport, which showed a pic of the device. (It's identical to the one I posted on my original question. Three errors: No DNS Servers, PPOE Server, Internet Connection: all amber.) Then, I tapped on "Edit," and on the "Internet," then to the bottom of the screen, which shows "Internet Options." Tap on "Internet Options," and make sure the configuration is correct. "Configure iPv6" should be set to "Automatically," and "iPv6 Mode" should be set to "Native." The "Enable iPv6 Connection Sharing" box should be checked.
5. Save and Update the Airport settings. The Airport worked again afterwards.
A few months later, my parents lost their signal again. I'd written down the procedure, however, and the connection working in five minutes.
Posted on Aug 21, 2016 9:40 AM
