Andy_mb

Q: Second Display not being recognised since updating to El Capitan.

Hello All,

I have the 2nd Display Malfunction - can anyone help? I have done all the usual even reinstalling El Capitan. I have pasted my EtreCheck. Any help would be much appreciated.

Thanks,Andy

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-19 20:17:20

Download EtreCheck from https://etrecheck.com

Runtime 1:32

Performance: Excellent

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Other problem

Description:

Second Display not being recognised

 

Hardware Information:

    iMac (27-inch, Late 2013)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac14,2

    1 3.5 GHz Intel Core i7 CPU: 4-core

    16 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 0/DIMM1

            Empty  

        BANK 1/DIMM1

            Empty  

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n/ac

 

Video Information:

    NVIDIA GeForce GTX 775M - VRAM: 2048 MB

        iMac 2560 x 1440

 

System Software:

    OS X El Capitan 10.11.5 (15F34) - Time since boot: about one hour

 

Disk Information:

    APPLE SSD SD0128F disk0 : (121.33 GB) (Solid State - TRIM: Yes)

        EFI (disk0s1) <not mounted> : 210 MB

        Boot OS X (disk0s3) <not mounted> : 134 MB

        Macintosh HD (disk2) / : 1.11 TB (1.03 TB free)

            Core Storage: disk0s2 120.99 GB Online

            Core Storage: disk1s2 999.35 GB Online

 

    APPLE HDD ST1000DM003 disk1 : (1 TB) (Rotational)

        EFI (disk1s1) <not mounted> : 210 MB

        Recovery HD (disk1s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk2) / : 1.11 TB (1.03 TB free)

            Core Storage: disk0s2 120.99 GB Online

            Core Storage: disk1s2 999.35 GB Online

 

USB Information:

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. FaceTime HD Camera (Built-in)

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Configuration files:

    /etc/sysctl.conf - File exists but not expected

 

Gatekeeper:

    Mac App Store and identified developers

 

System Launch Agents:

    [not loaded]    7 Apple tasks

    [loaded]    161 Apple tasks

    [running]    70 Apple tasks

 

System Launch Daemons:

    [not loaded]    47 Apple tasks

    [loaded]    159 Apple tasks

    [running]    84 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-06-18) [Support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-26) [Support]

    [running]    com.adobe.AdobeCreativeCloud.plist (2016-05-26) [Support]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (2016-05-26) [Support]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-26) [Support]

    [running]    com.adobe.adobeupdatedaemon.plist (2016-06-13) [Support]

    [loaded]    com.adobe.agsservice.plist (2016-05-26) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-06-13) [Support]

    [loaded]    com.apple.installer.osmessagetracing.plist

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2016-05-26) [Support]

 

User Login Items:

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

 

Other Apps:

    [running]    com.adobe.CCLibrary.95072

    [running]    com.adobe.CCXProcess.94752

    [running]    com.adobe.acc.AdobeDesktopService.67872.D21AF3BD-1D81-45AF-83D5-C5468B1F859A

    [running]    com.adobe.accmac.93152

    [running]    com.etresoft.EtreCheck.96672

    [loaded]    de.milchimgemuesefach.Display-Menu-Helper

    [loaded]    402 Apple tasks

    [running]    188 Apple tasks

 

Internet Plug-ins:

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-13) [Support]

    FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-06-18) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-05)

    AdobePDFViewerNPAPI: 15.016.20039 - SDK 10.11 (2016-05-03) [Support]

    AdobePDFViewer: 15.016.20039 - SDK 10.11 (2016-05-03) [Support]

    Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-18) [Support]

    Default Browser: 601 - SDK 10.11 (2016-05-05)

 

3rd Party Preference Panes:

    Flash Player (2016-06-13) [Support]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

         4%    kernel_task

         3%    fontd

         2%    WindowServer

         1%    Adobe Desktop Service

         0%    com.apple.WebKit.WebContent(12)

 

Top Processes by Memory:

    909 MB    kernel_task

    672 MB    com.apple.WebKit.WebContent(12)

    197 MB    com.apple.BKAgentService

    147 MB    Safari

    147 MB    mdworker(9)

 

Virtual Memory Information:

    10.00 GB    Free RAM

    5.58 GB    Used RAM (3.83 GB Cached)

    0 B    Swap Used

 

Diagnostics Information:

    Jun 19, 2016, 08:07:50 PM    /Library/Logs/DiagnosticReports/AdobeCRDaemon_2016-06-19-200750_[redacted].cras h

        /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDae mon.app/Contents/MacOS/AdobeCRDaemon

    Jun 19, 2016, 07:15:18 PM    Self test - passed

    Jun 19, 2016, 05:05:46 PM    ~/Library/Logs/DiagnosticReports/com.apple.preference.network.remoteservice_201 6-06-19-170546_[redacted].crash

        /System/Library/PreferencePanes/Network.prefPane/Contents/XPCServices/com.apple .preference.network.remoteservice.xpc/Contents/MacOS/com.apple.preference.networ k.remoteservice

    Jun 18, 2016, 12:02:01 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-18-120201_[ redacted].cpu_resource.diag [Details]

        /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

iMac (27-inch, Late 2013), OS X El Capitan (10.11.5)

Posted on Jun 19, 2016 12:18 PM

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Q: Second Display not being recognised since updating to El Capitan.

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