tjh80
Level 1 (4 points)
Publishing

Q: iBook verification

i submittee my book 7 days ago and the verification process appears to be ongoing, is there a way to determine how long this should take?

Posted on Jun 19, 2016 6:24 PM

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tjh80

Q: iBook verification

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  • by Starr.C,

    Starr.C Starr.C Jun 20, 2016 12:51 PM in response to tjh80
    Community Specialists
    Jun 20, 2016 12:51 PM in response to tjh80

    Hello tjh80,


    Thanks for using the Apple Support Communities!

     

    My understanding is you are wanting to check on the verification process for an iBook submission.  I can certainly understand wanting to get your iBook verified as soon as possible!

     

    What I would suggest is to contact the iBooks Publisher Support Team.  

     

    Apple provides support to iBooks Store authors and publishers via email and phone:

    Send an email to ibooks_applicationsupport@apple.com
    If you have an Apple ID enabled for iTunes Connect, you can contact the iBooks Publisher Support team by phone, Monday through Friday from 7 a.m. to 5 p.m. (PT). Local phone support is available in English in the countries listed below.
    Austria    0800 070 267
    Australia    1300 307 504   (Note that this is a low tariff number.)
    Denmark    8025 1619
    France    0805 540 117
    Germany    0800 664 5307
    Italy    800 915 902
    Netherlands    0800 0201 578
    Norway    8005 6951
    Spain    900 812 687
    Sweden    020 100 528
    U.K.    0800 975 0615
    U.S.    +1 (877) 206-2092   (Toll-free from U.S. and Canada.)

     

    Additional information can be found here:  Authors & Book Publishers: Frequently Asked Questions.

     

    Take care, and thanks for visiting the Apple Support Communities.