pia2some2

Q: Cannot restore iPod

I have read the discussion for Corrupt iPod Classic and tried all of the suggestions listed.

 

The iPod is not recognized by iTunes (latest version for my MacBook) and is not showing up in Finder.

 

When running the diagnostics, it tells me the "Can't open device" and underneath that it says "ERROR! Diag Halt".

 

It does not show up in Disk Utility so I can't try to repair disk.

 

I tried DFU restore on the MacBook.  When I did this and opened iTunes, it did pop up with a message about restoring the iPod and went on to prepare the iPod for this but nothing ever happened.  I left it connected for at least 20 minutes.

 

I also tried connecting it to our Windows laptop and it was recognized in the Device Manager as an Apple USB device but not in iTunes.

 

Any other suggestions? 

Posted on Jun 19, 2016 6:59 PM

Close

Q: Cannot restore iPod

  • All replies
  • Helpful answers