Q: Activation Failure / Terrible Support
I'm traveling abroad and suddenly got an issue with my phone that has been working fine up till a couple days ago.
Tried to get support here (Taiwan) and was told that they weren't able to help me because I didn't buy my phone in Taiwan, also tried to set up a call online and a chat from back in the states but I kept getting sent back to the Taiwan support or getting messages from the states that they don't have support international cases.
Even went to the apple store here, and they just told me to call support, they barely looked at my phone.
I can't fix my phone here and I can't get ahold of anyone from the states. I have no idea what is going on with apple.
I'm thoroughly peeved.
Anyway, this is what keeps showing up after i restored my phone because it was acting up. What do I do? Please and thank you.
iPhone 5s, null
Posted on Jun 19, 2016 8:48 PM
Here are the general troubleshooting steps for activation failures:
If you can't activate your iPhone - Apple Support
The fact that you're overseas from the purchase location may well complicate your issue, but perhaps these steps can get you working again.
Posted on Jun 19, 2016 9:19 PM