Pushy Chau

Q: While browsing on safari the web page automatically moves on to a different web site

Some sort of a virus or other problem has come in because of which while browsing on Safari the web page automatically moves on to another site & rapidly starts jumping from one page to another

iPhone 5s, iOS 9.2.1

Posted on Jun 20, 2016 1:57 AM

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Q: While browsing on safari the web page automatically moves on to a different web site

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  • by Esquared,

    Esquared Esquared Jun 20, 2016 2:20 AM in response to Pushy Chau
    Level 6 (8,410 points)
    Mac OS X
    Jun 20, 2016 2:20 AM in response to Pushy Chau

    Close Safari, and delete 'history and website data' from Settings > Safari.

  • by Eric Root,

    Eric Root Eric Root Jun 20, 2016 6:21 AM in response to Pushy Chau
    Level 9 (70,161 points)
    iTunes
    Jun 20, 2016 6:21 AM in response to Pushy Chau

    Safari/Browsers - Eliminating browser redirects and advertisements

     

    Safari/Browsers - Eliminating browser redirects and advertisements (2)


    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information

  • by Linc Davis,

    Linc Davis Linc Davis Jun 20, 2016 10:07 AM in response to Pushy Chau
    Level 10 (207,926 points)
    Applications
    Jun 20, 2016 10:07 AM in response to Pushy Chau

    You may have installed ad-injection malware ("adware").

    Don't use any kind of "anti-virus" or "anti-malware" product on a Mac. There is never a need for it, and relying on it for protection makes you more vulnerable to attack, not less.

    Back up all data first.

    If you're not already running the latest version of OS X, updating or upgrading in the App Store may cause the adware to be removed automatically. If you are already running the latest version, please log out or restart the computer. Again, some kinds of malware will be removed—not all. There is no such thing as automatic removal of all possible malware, either by OS X or by third-party software. That's why you can't rely on software to protect you.

    If the malware is removed in your case, you'll still need to make changes to the way you use the computer to protect yourself from further attacks. Ask if you need guidance.

    If the malware is not removed automatically, see below.

    This easy procedure will detect any kind of adware that I know of. Deactivating it is a separate, and even easier, procedure.

    Some legitimate software is ad-supported and may display ads in its own windows or in a web browser while it's running. That's not malware and it may not show up. Also, some websites carry intrusive popup ads that may be mistaken for adware.

    If none of your web browsers is working well enough to carry out these instructions, restart the computer in safe mode. The malware will be disabled temporarily.

    Step 1

    Please triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:

    ~/Library/LaunchAgents

    In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. Press return. Either a folder named "LaunchAgents" will open, or you'll get a notice that the folder can't be found. If the folder isn't found, go to the next step.

    If the folder does open, press the key combination command-2 to select list view, if it's not already selected. Please don't skip this step.

    There should be a column in the Finder window headed Date Modified. Click that heading twice to sort the contents by date with the newest at the top. If necessary, enlarge the window so that all of the contents are showing.

    Follow the instructions in this support article under the heading "Take a screenshot of a window." An image file with a name beginning in "Screen Shot" should be saved to the Desktop. Open the screenshot and make sure it's readable. If not, capture a smaller part of the screen showing only what needs to be shown.

    Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

    Leave the folder open for now.

    Step 2

    Do as in Step 1 with this line:

    /Library/LaunchAgents

    The folder that may open will have the same name, but is not the same, as the one in Step 1. As in that step, the folder may not exist.

    Step 3

    Repeat with this line:

    /Library/LaunchDaemons

    This time the folder will be named "LaunchDaemons."

    Step 4

    Open the Safari preferences window and select the Extensions tab. If any extensions are listed, post a screenshot. If there are no extensions, or if you can't launch Safari, skip this step.

    Step 5

    If you use the Firefox or Chrome browser, open its extension list and do as in Step 4.

  • by macjack,

    macjack macjack Jun 20, 2016 10:37 AM in response to Pushy Chau
    Level 9 (55,682 points)
    Mac OS X
    Jun 20, 2016 10:37 AM in response to Pushy Chau

    Download and run MalwareBytes. Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac.