top charts not showing in app store

Question

silverm4n Author

Level 1

5 points

top charts not showing in app store

Since few weeks i cant see top charts in App Store - getting loading icon but nothing appears.

Updates working fine just top charts not loading.

I was trying:

-logged out and back into your account on the phone

- closed the App Store app via the phone's taskbar

- done a reboot of the phone

- changing language

- trying on wifi and 3g

Nothing worked for me

My phone is IP6 128GB iOS 8.4.1

On my Ipad Air iOS 8.4.1 top charts working intermittently

On my wife IP5s iOS 8.4.1. - not loading

Please help

Posted on Jun 20, 2016 2:25 AM

Reply

Answer 1

mabaeyens

Level 5

4,631 points

Jun 20, 2016 2:31 AM in response to silverm4n

So you see the icon for the Top Charts but don't see them?

Try Settings > Safari > Clear History and Website Data and clear it. Force quit the app and open it again.

See also

https://www.apple.com/support/systemstatus/

In case there are some service disruption in your area.

On another note, iOS 8 is no longer supported by Apple, so give a thought to upgrade to the latest version and try there.

Reply

Answer 2

CPUGuy19

Level 1

111 points

Jun 20, 2016 2:32 AM in response to silverm4n

I'm not sure about this one... But a workaround I know is that you can view the top charts of everything on iTunes including apps in any browser using the link: http://www.apple.com/itunes/charts/

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